Rayan Azhari

- Welcomed and received clients at the front desk with professionalism and warmth.
- Prepared and managed client contracts from point of sale until completion, cancellation, or
modification.
- Entered and updated client details, contracts, and payment plans into the system.
- Created structured payment schedules including payment dates, methods, and amounts.
- Issued official receipts and maintained digital and physical files.
- Coordinated bookings and itinerary confirmations with clients and vendors.
- Communicated clearly in Arabic and English via email, phone, and messaging apps.
- Sent welcome emails, booking confirmations, and payment reminders.
- Prepared financial and operational reports including daily cash collections.
- Archived and maintained complete and secure client files.

- Managed front desk duties including answering calls, greeting visitors, and handling inquiries
professionally.
- Scheduled and coordinated meetings, appointments, and travel arrangements.
- Prepared reports, memos, and correspondence as needed.
- Maintained physical and digital filing systems to ensure data accuracy and confidentiality.
- Ordered and managed office supplies and monitored inventory levels.
- Assisted in handling basic HR and accounting administrative tasks.
- Liaised with external vendors, service providers, and clients when necessary.
- Monitored and responded to emails in a timely and professional manner.

- Led the end-to-end recruitment process including job postings, shortlisting, interviewing, and
onboarding.
- Developed and implemented HR policies and procedures in compliance with Sudanese labor
regulations.
- Managed employee records, contracts, attendance, and leave tracking.
- Oversaw performance evaluation systems and advised on promotions and disciplinary actions.
- Handled employee relations, resolved conflicts, and fostered a positive work environment.
- Planned and executed training and development programs to enhance staff performance.
- Collaborated with management on workforce planning, salary reviews, and HR budgeting.
- Ensured smooth HR operations including payroll coordination and benefits administration.