rayan basyouni

- Insure of workflow.
- Managing the car rental process.
- Organise and keep records of day-to-day operations.

Hiring. training and managing staff at the branch, includes setting performance expectations, providing coaching, and ensuring that employees deliver great customer service.
ensuring that customers have a positive experience at the branch, resolving any issues or complaints promptly, and maintaining strong relationships to encourage repeat business.
driving the branch‘s sales by promoting rental products, setting pricing strategies and ensuring that the team meets or exceeds revenue targets also involves upselling additional services or products to customers.
Overseeing the availability and maintenance of rental vehicles at the branch, ensuring that items are properly serviced, cleaned and ready for rent while managing stock levels.
managing the branch’s financial including monitoring revenue, expenses and profitability .

ensuring that rental vehicles are well maintained, properly stocked and ready for rental this includes tracking availability, condition, and managing the replacement or repair of items.
ensuring that customer inquires, booking, and complaints and handled efficiently and professionally, also train staff to deliver excellent customer service .
recruiting, training and supervising staff members, ensuring they are equipped to perform tasks effectively, and maintaining a productive work environment .
monitoring rental rates, ensuring profitability, tracking expenses, and implementing strategies to control costs, such as improving resource allocation and managing billing processes .
streamlining operational processes to improve efficiency, reduce delays and enhance the overall customer experience . this could involve implementing technology solutions, optimizing workflows, or introducing new procedures for better performance.

- Recruitment.
- Guiding.
- Keep and monitor employees files.
- Adviser.
- Handling of employees' master file.

- Data Organization.
- Data Entry.

Marketing and selling at the store.
Help customers.

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