Business Development Director
Carefer
مجموع سنوات الخبرة :18 years, 8 أشهر
• Lead and coach business development, sales, partnerships, and customer success management teams.
• Develop and execute B2B and B2G department strategies, workflows, and procedures.
• Success in some government bids in the B2G sector, worth in total over 43 million SR in nine months.
• Launch new initiatives and generate new revenue streams for the company, such as the loyalty program with over 500k members.
• Extend the company's network services to 28 major cities around the KSA with more than 2k service providers.
• Generate creative strategies for marketing promotions and customizing the firms’ services to fit the client’s needs.
• Negotiates contracts, builds, and maintains relationships with customers, suppliers, partners, and vendors.
• Contribute to the development of the company's long-term objectives, as well as plan to fulfill those objectives, in collaboration with the board and senior management.
• Kicking in new initiatives based on the company goals and merchants’ needs.
• Conducting merchants’ meetings all over the country to build strong merchants networking community.
• Visiting the major merchants of Salla at their headquarters to consolidate relations and cover and share their stories of success on social media.
• Holding meetings and gathering on different platforms on social media to Salla merchants and who interested in e-commerce.
• Implementing the training boot-camps and business accelerators programs.
• Building the company's public relations with the merchants and service providers.
• Representing the company in meetings, events, and exhibitions to the merchants.
-Develop and Prepare feasibility study.
-Increase the number of clients, find new opportunities and sign contracts to expand branches around the Kingdom.
-Create and deliver presentations to investors and venture capital funds.
-Participation and representation of the company at seminars, conferences, events, and exhibitions such as GITEX in Dubai, Arabnet in Riyadh, Startup Grind in Silicon Valley.
-Manage and train the team.
Focus on the building and execution of targeted business development plans to support on-going revenue generation.
Review current market strategies, client requirements, and contracts to effectively manage potential risk. Develop and negotiate contracts and prospect for new clients and opportunities.
Collaborate with management to identify and evaluate potential new markets for existing/new services. Develop and manage third party entities to develop business cases and feasibility studies of new projects and investment scenarios. Propose potential business deals by contacting potential partners and investors discovering and exploring opportunities.
• Managed the feasibility study for series of projects and oversee performing consultancy firms.
• Led the expansion of a new location for an outpatient client to improve market share.
• Managed the relation with governmental bodies to facilitate necessary approvals.
Identified key business opportunities through market analysis, strategic planning, and ongoing relationship building efforts.
Sought out new sales leads and prospects to expand the reach of the business. Built positive relationships with international customers and key clients. Aided in the structuring of HR programs and practices to support organizational development.
• Proactively established a new company from scratch under the holding company.
• Started up all company departments; worked on the business and strategic plans, feasibility study, rules, organizational structure, manpower, and salary scale.
• Recruited 25 people for each of three branches in Mecca, Jeddah, and Medina.
Led a team in the delivery of business development support, planning, and strategic direction.
Controlled budgets, in addition to guiding recruitment and business development. Fostered and sustained customer relationships and partnerships. Leveraged consultative sales approach to effectively close client deals. Planned annual marketing/advertising projects and campaigns.
• Helped companies reduce their staff turnover by 40% via various evaluations.
• Redesigned the distribution network, which reduced operating costs by 60%.
• Collaborated with the founder to help in signing an exclusive agreement with an American company to be their sole agent within Saudi Arabia for "Employment Testing System".
• Increased sales by signing long-term contracts with companies to provide HR outsourcing services.
• Created, designed, and built the Subscription Department.
• Formulated effective go-to-market strategies and drive market awareness, with attention to budget, time frames, quality, and product specification.
• Solved business challenges through managing strategic initiatives, forecasting product growth, and developing pricing and promotional strategies.
• Monitored and analyzed competitors and industry trends
• Met financial objectives by forecasting requirements; preparing an annual budget; scheduling expenditures; analyzing variances; initiating corrective actions.
• Recruited employees conducting assessments and interviews, trained and managed them.
• Created and maintained comprehensive project documentation
• Provided leadership and support to clients’ Human Resource function.
• Analyzed employee engagement scores, created action plans to increase employee engagement and oversight of recruitment.
• Implemented compensation strategies that promoted retention efforts and reduced turnover rates.
• Trained clients to use THOMAS Psychometric System which was considered 75% more efficient than the one already in place.
• Facilitated leadership training and tracked HR Metrics to assess trends and costs associated with employee programs.
• Prepared and conducted training for the organization on key issues and trends such as; remote team building, creating a high-performance culture, employee engagement, immigration, performance management, and handling difficult conversations.
• Commended by unit leadership for restoring a previously failing program to a satisfactory rating
• Reduced recruiting costs by 65% by training human resource staff to perform internal recruiting activities, as opposed to acquiring services from an external recruiting agency.
• Formulated effective go-to-market strategies and drive market awareness, with attention to budget, time frames, quality, and product specification.
• Created a responsive market-driven department increasing market share from 25% to 50% in 2 years.
• Solved business challenges through managing strategic initiatives, forecasting product growth, and developing pricing and promotional strategies.
• Defined product range, pricing, and specifications, notably: functionality, features, and usability, build a case for product and in-feature revision/relaunch
• Provided source data for product line communications by defining product marketing communication objectives.
• Monitored and analyzed competitors and industry trends
• Managed daily showroom operations including showroom visual design, sales growth stimulation, and ensuring employees provided the highest standards of customer satisfaction and quality service.
• Generated 100% of the sales volume and consistently met or exceeded showroom sales goals.
• Streamlined sales, inventory, and payroll reporting resulting in improved productivity.
• Answered phones, coordinate delivery logistics with customers and with the distribution team.
• Processed lease applications, exchanges, orders, and credit applications to corporate; follow up for delivery information, payment information, and approvals as necessary.
• Staffed and built a productive and successful sales and administrative team.
• Interacted with clients, vendors on a daily basis resulting in long-lasting business relationships.
• Implemented sales promotions and organized showroom events.
• Educated customers about the quality and value of FMH Electronic products
• Recruited and trained showroom assistants as well as provided training and guidance to other showroom managers throughout the country.
B.S, Business Administration, Emphasis: Management and Human Resources Dean’s Honor List for 7 semesters
Associate of Art, Business Administration, Emphasis: Business and Technology
Associate of Science, Emphasis: Industrial Electronics and Control System