Fiber Optic Engineer
Emirates Office Systems And Supplies
Total years of experience :1 years, 10 Months
Key Responsibilities:
• Explored new telecommunication technologies, identified improvements required for existing telecommunication systems/services to meet fast changing business needs and obtain maximum benefits.
• Interacted and conversed with systems engineers, business managers, sales team, external partners and product developers to develop new system solutions for execution and develop new market opportunities.
• Administered the physical layer activity, monitored the operational status of all network elements, instituted immediate measures to rectify technical breakdowns within minimal time, ensured optimal levels of quality performance and control.
• Scrutinized installation, testing and commissioning of OFC networks using OTDR, category cables using cable analyzer and equipments as per established specifications and contractual obligations. Administered operations and maintenance of the same for efficient performance.
• Handled terminations of OFC and category cables to expand telecommunications networks into new areas or to replace existing lines.
• Troubleshot and resolved network anomalies pertaining to handoff failures, frequency related issues, inter-modulation, poor originations and network blocking.
• Planned and devised ways of optimizing existent resources to improve throughputs thus enhancing system performance parameters.
• Drafted network traffic reports to optimize network traffic and provided technical support for abnormal traffic network problems.
• Keeping abreast of latest technological advancements and using the potentials of the same to respond to the distinctive and special needs of the organization.
Key Responsibilities :
• Ensured top line sales goals and bottom line profit goals are met, by recognizing the profitability and revenue impact of all business opportunities, coordinated with the sales executives and technical support to ensure overall customer satisfaction.
• Maintained existing accounts, targeted potential clients, negotiated and developed revenue-generating relationships with clients for enhancing profits and boosting company’s market share.
• Communicated effectively with senior management to provide details of business trends and area performance periodically and ensure consistency with annual projections.
• Evaluated and drafted tenders/ proposals and benchmarking against requirements, coordinated with suppliers, sub-contractors and end users to ensure conformity to established quality standards.
• Resolved customer requests, complaints and suggestions within the give time frame. Updated client data regularly and sustain/develop long-term relationships with them.
• Collated customer feedback and gathered market research data, monitored customer preferences to determine focus of sales efforts, submitted periodic status reports to head office.
• Projected sales targets, prepared action plans/ schedules and formulated initiatives for achieving the targets while keeping the upper management abreast of all sales.
• Kept abreast with all latest developments in quality management and delivered according to client requirement.
Trainings and Certifications: • Cisco Certified Network Associate (CCNA) • Cisco Certified Network Professional (CCNP) • ND 3361 SYSTIMAX Installation and Maintenance. • Fiber Optics Interconnection Technique & Networking (Certified by FOA) • CompTIA A+ and CompTIA N+ certification.