Assistant Manager
UAE Exchange - Xpress Money
مجموع سنوات الخبرة :17 years, 10 أشهر
- Manage and drive staff productivity and performance improvements within agreed timelines or TAT (Turn Around Time)
- Establish, monitor and report out on key metrics in order to measure the efficiencies; establish process for evaluating and prioritizing requests
- Perform CDD (Customer Due Diligence) based on risk associated (High, Medium and Low), and thereby applying SDD (Simplified Due Diligence) and EDD (Enhanced Due Diligence), as applicable
- Identification, prevention and detection of potential suspicious and/or unusual activities, transactions and/or customer behaviour by performing transaction analysis, investigations, and monitoring trends
- Maintaining the customer internal black list database and updating the records to ensure that transaction(s) pertaining to such customers are monitored and appropriate actions are taken in line with the organization's AML/CFT standards and regulatory requirement
- Handling alerts that have been escalated by the back office team usually includes potential PEP and/or Sanctions matches and filing the STR report to the regulator, as deemed appropriate
- Review existing policies and procedures and ensure they update with new regulations
Staying abreast of changing regulatory environment to ensure current and accurate compliance procedures
- Ensure compliance team is well equipped by providing required training modules, conducting periodic
refresher training, new hires training, sharing observations with managers and driving business excellence
- Managing stakeholder relationships to ensure a high degree of service and support
- Ensure that SWIFT instructions review comply with OFAC requirements and Filtering of Inward/Outward SWIFT messages to and from JP Morgan & Chase, and customer account data through Fircosoft application, which searches for sanctioned names contained in SDN (specially Designated Nationals) list - Ensure key stakeholders are kept informed of the progress and challenges and escalating issues where appropriate - Optimal management of resources, facilitating cross training on compliance policy, Embargo policy, key operating procedures and guidelines, ensuring the appropriate coverage to maintain the throughput - Hold multifaceted responsibilities like process reengineering initiatives to deliver efficiency gains, work load balancing of team through proper capacity planning and enhance the STP rate by adapting possible measures to stay focuses on the accuracy and timeliness - Process drive, motivation and acute attention to detail in ensuring process SLA timeliness and accuracy - Accomplish within the team to improve efficiency and assist team to overcome the issue by knowledge sharing and adequate training and coaching sessions - Compliance with Anti money laundering (AML) and suspicious activity reporting systems of US department of treasury - Assisted in identifying BSA/AML/OFAC compliance risk and ensures that proper controls, procedures, processes and training are in place to mitigate these risks - Ensure MT103, MT202, MT202 COV message types pass through clearing systems like CHIPS and FED - Investigation of potential sanctions and PEP hits on underlying clients generated from World Check application
Company Name: Affiliated Computer Services
Business Unit Metlife Dental
Duration: July 2006 to June 2008
Designation: Transaction Processing Associate
Place Bangalore, India
- Data processing is accomplished by extracting information from a current or custom designed form, an online entry system. This process is related to dental insurance benefits covered by employee as well as patient from various Dental Cares on daily basis. Each claim has to undergo four levels of entry process before termination.
- My job is to analyze claims, Inspect Quality and to process all the four types of work mentioned above. Entry 99.99% Accuracy. Each Claim is customized to the specific requirements of the client. Each Deviation/Variation of any kind between the Source and Output Claim will be considered as an error.
MBA in Finance from Sikkim Manipal University.
B.com from Bangalore University, Bangalore, Karnataka.