Razan Altailji

+ Managed customer communication regarding
meal plans, subscriptions, and dietary
guidance.
+ Developed brand messaging and maintained
consistent communication tone.
+ Handled complaints, feedback, and customer
concerns professionally.
+ Supported sales through relationship building
and client retention.
+ Coordinated internal team communication for
deliveries, kitchen operations, and planning.

+ Developed he brand identity and communication tone for the slimming and beauty service.
+ Handled customer communication, inquiries, sence explanations, and aftercare,
«Bult long-term customer relationships based on d professionalism daily operations, scheduling, and rovided promotional and communication supp for social media (no outdoor sales)

anaged communication between patients
dermatologists, and reception teams. + Handled sensitive cos
orally.
+ Strengthened th Jinis public image through
ging and client sup . w communication, and internal coordination.
saw bookings, scheduling, folo + Maintained rong client relationships and
ensured positive brand reputatio

+ Managed client communication for B28
accounts.
+ Assisted with service activation, documentation,
and onboarding communication.
+ Provided sales support through product
explanation and professional customer
handling.
+ Ensured smooth infernal and external
coordination.

Handled customer inquiries, communication,
and guidance for IBM products.
Assisted with client issue resolution and service
coordination.
Represented the IBM brand through
professional communication and service
delivery. Supported sales indirectly through customer
education and product explanation

Coordinated and supported corporate PR
initiatives, brand events, and promotional
activities across multiple retail brands.
Managed communication between marketing
teams, vendors, media contacts, and event
partners.
Assisted in planning, organizing, and executing
events, launches, and in-store activations.
Prepared reports, handled administrative
coordination, and supported daily marketing &
PR operations.
Ensured brand image consistency through
effective communication, presentation, and
customer interaction.
Strengthened relationships with clients,
partners, and infernal teams through
professional and timely communication.