Razan Bader

• Delivered high-quality customer service to international
passengers in a fast-paced airport environment
• Assisted travellers with check-in procedures, boarding, flight
information, and travel documentation
• Handled passenger inquiries, delays, and escalations while
maintaining professionalism under pressure
• Coordinated with airline staff and airport authorities to ensure
smooth passenger flow and on-time operations
• Ensured compliance with aviation policies, security procedures,
and safety regulations
• Provided support to diverse passengers, utilizing strong
communication skills in both English and Arabic

• Resolved customer inquiries related to orders, deliveries, and
returns, ensuring timely and accurate solutions
• Maintained high accuracy in order processing and inventory
handling within a fast-paced environment
• Collaborated with internal teams to improve order fulfillment
efficiency and customer satisfaction
• Consistently met performance and productivity targets in a high
demand setting

• Managed overnight guest operations including check-ins, check-outs,
and billing for international clientele
• Handled guest concerns and booking issues with professionalism,
ensuring a positive experience
• Prepared daily operational and financial reports for management
review
• Maintained security and compliance procedures during overnight shifts

• Processed high-volume transactions with accuracy and efficiency
• Delivered excellent customer service by assisting with inquiries and
purchase decisions
• Promoted membership and rewards programs, contributing to
customer retention

• Provided customer support in a fast-paced retail environment
• Assisted customers with product selection and maintained high service
standards
• Ensured cleanliness, safety, and inventory organization

• Coordinated scheduling, calls, and administrative operations
• Maintained accurate records and performed data entry tasks
• Supported daily office functions to ensure smooth workflow