billing clerk
American University of Beirut Medical Center
Total years of experience :10 years, 8 Months
Carry out a variety of clerical billing activities and administrative tasks in the Operating Rooms (OR). Control and charge items used on the patient, follow up and check on consignment items, issue preference cards, handle the OR Online Schedule, enter all requests on I-Procurement, and perform filing and other miscellaneous activities.
• Answer a high volume of calls and maintain a rapid response rate according to agreed standards.
• Log information on calls received, where required and maintains detailed and accurate records.
• Meet and greet clients and visitors
• Perform the general clerical duties to include but not limited to: photocopying, faxing, mailing, filling and scanning / P.OS Machine
• Maintain all filling system
• Responsible of collecting the money from The customers
• Schedule the appointments of the clients
• Assisting the Communications Supervisor in daily tasks
• Helping students in registering for exam
• Sending invitations for board meetings and events
• Updating schedules
• Administering exams and correcting
• Contacting students with updated information on results ad courses
• Maintain and restock inventory
• Provide customer service
• Help customers with enquires - provide advice, styling tips and product knowledge without being overbearing
• Resolve customer disputes
• Organize merchandise
• Working as part of a team and assisting colleagues when necessary.
• Identifying sales opportunities & trends & highlighting these to Sales Managers.
• Identifying customers who need assistance on the shop floor.
Achievement and Competencies
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• Assisted manager with stock merchandising
• Customer service
• Handling cash
• Having a friendly and professional manner
• Able to commit at short notice to overtime
• A proactive and passionate attitude toward sales
• Have the ability to listen to customer need
April2012-August 2012
Waitress at Restaurant Rosa maria (Hamra)
February
Full time secretary for two weeks (DR. Ahmad Mansour Blue building AUB)
• Prepared daily schedules and files
• Arranged meetings for patients
September 1-2012-February 2013
Trainee at Blom Bank (domiciliation section)
2010 Child Care
Provide child care for several families after school, weekends and during school vacation
Volunteer Work
• Makassed volunteer group
• Orphanage(دارالايتام)
• Took part in the UN experience held in Lebanese American University(Model Delegate for Cuba)
Lebanon Hot Deals (Outdoor Sales)September-October
•Was responsible of selling coupons issued by Lebanon hot deals in various locations in Beirut