Bayt.com
Razan Naddaf, Executive Secretary

Razan Naddaf

Executive Secretary

Gulf Investment House

Location
Kuwait - Al Kuwait
Education
Bachelor's degree, English Language / Translation
Experience
9 years, 6 Months

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Work Experience

Total years of experience :9 years, 6 Months

Executive Secretary at Gulf Investment House
  • Kuwait - Al Kuwait
  • My current job since May 2015

 Currently, working as executive secretary in Risk Management, Compliance Correspondence, Legal dept. and Chief Executive Officer Office at Gulf Investment House from May 2015-present.

Admin at Posta Plus
  • Kuwait - Al Farawaniyah
  • November 2014 to May 2015

1. Key member to ensure new clients get a proper orientation about our services.
2. Ensure optimum customer service for a week to ensure his first shipment is delivered safely, and smoothly transit the customer to our customer service and online services.
3. Act as lead qualifier through the Sales Lead program.
4. Focuses on the E-commerce business and get as much lead from the social network.
5. Organizes the sales daily visits, and ensure they are well equipped to be focusing on selling.
6. Maintaining our customers through service feedback calls.
7. Support external sales in calculating freight quotations.
8. Gaining verified information regarding Freight & Logistics needs.
9. Manage day to day tasks for 30 small-medium company accounts.
10. Follow up on all quotations issued, to either obtain the business or liaise with the local Sales Executive to arrange a possible sales visit.
11. Calculate and construct freight quotations for companies and individuals for inbound and ex-bounds.
12. Negotiate and promote new services to build new relationships with clients.

Education

Bachelor's degree, English Language / Translation
  • at Applied Science University (ASU)
  • September 2014

Specialties & Skills

English
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Administration
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Translation
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ICDL
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Enthusiastic, capable of multitasking and working under pressure
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Dealing effectively and professionally with wide range of people
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Managing teams and dealing with them to continue our duties in a professional way
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Committed to my work and appreciate teamwork
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Languages

English
Expert
Arabic
Expert

Memberships

Language Club
  • Head
  • September 2013

Training and Certifications

 Discussion Session on Anti-Money Laundering and Countering Financing Terrorism (Training)
Training Institute:
Protiviti – Kuwait
Date Attended:
December 2017
 Discussion Session on Anti-Money Laundering and Countering Financing Terrorism (Training)
Training Institute:
Protiviti – Kuwait
Date Attended:
December 2015
 Foundation of Islamic Banking & Finance Course (Training)
Training Institute:
SHAPE Knowledge Services – Kuwait
Date Attended:
November 2015
Fieldwork training in translation (Training)
Training Institute:
Department Of Foreign Languages ASU
Date Attended:
October 2013
Fieldwork training in translation (Training)
Training Institute:
Department Of Foreign Languages ASU
Date Attended:
September 2014
Electronic Commerce (Training)
Training Institute:
King Abdullah II Fund For Development ZPU
Date Attended:
March 2010
ICDL computer skills course (Training)
Training Institute:
The Culture Academy Center Of Professional Consultants
Date Attended:
January 2014
Duration:
50 hours
Advance leadership (Training)
Training Institute:
King Abdullah II Fund For Development ZPU
Date Attended:
October 2010

Hobbies

  • Travelling to Foreign Countries
  • Fashion and Shopping
  • Reading and Research