Executive Secretary
Gulf Investment House
Total des années d'expérience :9 years, 6 Mois
Currently, working as executive secretary in Risk Management, Compliance Correspondence, Legal dept. and Chief Executive Officer Office at Gulf Investment House from May 2015-present.
1. Key member to ensure new clients get a proper orientation about our services.
2. Ensure optimum customer service for a week to ensure his first shipment is delivered safely, and smoothly transit the customer to our customer service and online services.
3. Act as lead qualifier through the Sales Lead program.
4. Focuses on the E-commerce business and get as much lead from the social network.
5. Organizes the sales daily visits, and ensure they are well equipped to be focusing on selling.
6. Maintaining our customers through service feedback calls.
7. Support external sales in calculating freight quotations.
8. Gaining verified information regarding Freight & Logistics needs.
9. Manage day to day tasks for 30 small-medium company accounts.
10. Follow up on all quotations issued, to either obtain the business or liaise with the local Sales Executive to arrange a possible sales visit.
11. Calculate and construct freight quotations for companies and individuals for inbound and ex-bounds.
12. Negotiate and promote new services to build new relationships with clients.