CAREER & EMPLOYMENT CONSULTANT
Regina Open Door Society
Total years of experience :20 years, 1 Months
Conducted client’s needs assessment, eligibility for services, establish strategic clear, concise and realistic career & employment action plan’ monitored closely until goal is achieved.
Provided courteously & empathetically career guidance/employment related in-house services
Helped clients in processing International Credential Evaluation through study related regulatory bodies; arranged financial assistance from the government.
Assisted clients individually and in groups with employment preparation, emphasizing on marketing tools & techniques, preparing job search correspondence, resume writing, cover letter, interview techniques, Job Finding Club, Career & Job Fair, information sessions, “Job Buster” coaching program for youth.
Developed an effective curriculum and activity plan; ensuring the implementation satisfying client’s and job market needs; maintained statistical data for management, government, funders
Liaison with potential employers; agencies to develop strong professional relationships and constructive volunteer work placement.
Referred clients to appropriate agencies, educational institutions, regulatory bodies for additional assistance.
Assisted senior clients returning to work - “strategies after retirement”
Participated in screening, recruiting staff, conducting reference checks.
ACCOMPLISHMENTS:
Proven record of effective Career Counselling & Employment management; serving between 193- 220 career/job seekers yearly ( CLB 1 - CLB 7 English level).
Exceeded set targeted goal; clients success outcome as 70% - employed, 18%- further education.
Contacted 65-85 employers yearly to accommodate trainees for volunteer opportunities and paid work placement.
CUSTOMER SERVICE
Provided sales consulting, fashion trends, new style, product features and accessorizing options to customers, effectively up selling products. nominated “Employee of the Month” for 5 times in a year
Displayed creatively to attract customers attentions
Developed reputation for prompt, efficient service with high level of accuracy.
Maintained professionalism & courtesy to handle favorable and unfavorable customer interactions
Consistently exceeded sales goals and highest level of customer service and satisfaction
On the front line, serve customers in professional & friendly manner; assess their needs to satisfy their requirements, responded to enquiries in person and over the phone.
During performing in the back office, verified the contents and denomination of bank deposits
Processed 100% error free banking transactions; stayed within top 6 highest productivity staff.
Escalated issues, Identified counterfeit bills, followed up, resolve, processed the deposits into the in-house computerized system -Vault master & Compass, reconciled transactions.
Debited, credited for shortage/over payment; documented quality issues, counterfeit reports.
Handled requisition requests, created product code, SKU # with proper description & hierarchy.
Monitored stock availability; adjusted inventory to prioritize releasing “Rush &“backorders.
Processed customer orders/claims, removed discrepancies; issue credits for markdown.
Maintained Master file for “Cost of Goods Sold” by using Microsoft Access
Reduced average processing time by 28% using standard protocols for order processing.
Organized quarterly physical Inventory count of 135 stores within country.
Downloaded query/sales reports for Account Receivable, president, CEO & management
Prepared monthly “Outstanding Credit “report; other necessary reports for audit
Tracked inventory movement to calculate “write offs” “returns”, transfers/short/over” shipment”.
Called on customers with past due invoices, reported problems or severely delinquent account failing to management for decision making
Coordinated with German Technical Cooperation Agency (GTZ), and Canadian International Development Agency (CIDA) promoting technical skills for women in Pakistan.
On behalf of Directorate under Ministry of Manpower & Labor, corresponded with foreign donor agencies for establishing new technical training center to produce skilled manpower.
Attended foreign delegation, demonstrated the work activities and progress of existing projects.
Surveyed the location for new projects; prepared analysis, feasibility, budget report and activity plan, handled quotations for equipment/furniture and supplies for new training centres
Conducted seminars, invited potential employers; researched market trend, developed training program for job seekers
Intake client’ need assessment, identified the barriers’ facilitated with suitable services.
Outlined, arranged refresher courses; provided staff training in secretarial field.
Recruited non-gazetted staff for Government office, handled orientation, training, policies.
ACCOMPLISHMENTS:
Successfully established 3-new training centers with 9-trade skills programs with the capacity to enroll 20-25 trainees in each program followed by successful work placements.
Worked with donor agencies German Technical Cooperation Agency (GTZ), and Canadian International Development Agency (CIDA), promoted technical skills for women in Pakistan.
Advance Accounting, Cost Accounting, Commercial Law, Auditing, Taxation