Senior Administrator
Mind Institute (sister company of Little Academy Nursery)
Total des années d'expérience :11 years, 9 Mois
Report to the center manager direct on day to day basis
Provide Administrative Office and Customer support services in order to ensure efficiency and effectiveness within the Mind Institute
Greet, assist or answer the telephone providing the correct information in a professional manner
Handling payment from clients and non-clients
Work hand in hand with accounts department regarding payments
Reports to the Manager/Director and is responsible for providing secretarial, clerical and administrative duties on a daily basis.
Submit timely reports to Managers/Directors/Ministry
Managing Agendas for Manager
Preparing schedules and doing the diary for sessions and the early intervention programs.
My work is under minimum supervision and I work independently.
Arrange for special events that the center holds for their clients and non-clients such as autism conference.
Reduced parent’s inquiries by at least 70% by communicating with them on a regular basis via emails
Reduced parent’s concerns by 100% by constant communication with them and management.
Provide Administrative Office and Customer support services in order to ensure efficiency and effectiveness within the Little Academy Nursery
Greet, assist or answer the telephone providing the correct information in a professional manner
Prepare & Update Weekly sheets
Prepare Monthly Student Attendance lists
Work hand in hand with accounts department regarding payments
Reports to the Manager/Director and is responsible for providing secretarial, clerical and administrative duties on a daily basis.
Responsible for the customer interface of Little Academy Nursery
Process tuition fee payments on a monthly/termly basis
Submit timely reports to Managers/Directors/Ministry
Managing Agendas for Manager
Manage agendas/travel arrangements/appointments for Manager
Create and update records and databases with student information, financial and other data
Manage phone calls and correspondence(emails)
Conduct Fire Drill every month
Ordering and maintaining stationery and Nursery supplies
Arranging In house and external events for the Nursery
Organizing and storing paperwork, documents and computer-based information;
Managing Reception Area and attending to visitors
• In charge of Economy cabin
• Supervise crew food & beverage sales
• Carrying out pre-flight duties, including checking the safety equipment, ensuring the aircraft is clean and tidy, ensuring that information in the seat pockets is up to date and that all meals and stock are on board.
• Reassuring passengers and ensuring that they follow safety procedures correctly in emergency situations.
• Attending a pre-flight briefing, during which air cabin crew are assigned their working positions for the upcoming flight (crew are also informed of flight details, the schedule and if there are passengers with any special requirements, such as diabetic passengers, passengers in wheelchairs or the number of infants on board).
• Welcoming passengers on board and directing them to their seats.
• Making announcements on behalf of the pilot and answering passenger questions during the flight.
• Checking all passenger seat belts and galleys are secured prior to take-off.
• giving first aid to passengers where necessary
• Ensuring passengers disembark safely at the end of a flight and checking that there is no luggage left in the overhead lockers.
• Completing paperwork, including writing a flight report
Ensure pasenger safety
Provide high standard of infilgt service
Galley managment
Pursuing Diploma in Aviation Studies in IATA
.