Maher Hammad

Strengthening the IT infrastructure On-Premise and Cloud services through to
implementing and Managing the internal & hosted network infrastructure
including: firewalls, servers, switches, routers, AVAYA PBX-VoIP, MS 365
exchange admin center, Azure Administrator, deploy iTop system-ITSM
opensource, MDM, VEEAM backup and replication,
• Responsible for hardware and software installation, maintenance and repair.
• Performing routine audits of systems and software.
• Manage the IT budgets and expenditure on hardware and software.
• Developing & maintaining the company IT systems, software and databases.
• Recommending and implementing improvements and efficiencies.
• Having excellent time management, confidentiality & communication skills.
• Management of server software and associated backup & Replication routines.
• To evaluate, test, advise, train and support I.T. related projects.
• Procurement of IT hardware, software and maintenance products & services.
• Responsible for the recruitment and training of new staff.
• Maintaining documentation of changes regarding users, functions & systems

Job Description: IT Administrator.
• Install, secure, troubleshoot, Backup, administer Microsoft Windows Server OS (2003-2008-2012-2016-2019) with all required server roles & DHCP and DNS on assigned servers, Microsoft Azure & Microsoft 365.

* Administer, manage users and group upgrade Microsoft active directory and
create group policy.

* Backup E-mail’s “Gmvault Gmail”.

* Administer, manage, and create policy ESET endpoint antivirus management console.
* Backup, mange firewall PFsense port recreation IP to MAC Address etc...
* Administer, configure the user’s cards with devices attendance system
(BioStar).
* Install and configure Hyper-V from Server Manager and Create a Virtual
Machine in VMware Workstation Pro, VM VirtualBox
* Configure Switches, Routers, troubleshoot, Connect new cable from batch
banal to racks in data center
* Handle and respond to the customer service calls and assist customer users
in resolving their day-to-day problems reported.
* Configured outlook and troubleshooting and configure E-mail on all
smart phone
* Install all OS windows 7, 8, 10 and Linux Mint, Debian, Ubuntu and Software,

* Installation new Sarver’s HW in rack
* Dally check on UPSs & UPSs battery & fire system & water pump & ACs
* Support and troubleshooting and configure network printer, local
printer, photocopy machine Digital sender and local scanner and projector.

Al- DIYAR United Company (DUC) out sourcing Project in KPC Kuwait Petroleum Corporation, From \{5-2014\} to NOW
Job Description: IT System Engineering
* Configured outlook and troubleshooting
* Support, install these software and simple trouble shooting (oracle - Bunker - Tap System).
* Connect Projector with PC and Laptop and troubleshooting for projector.
* Install remotely windows operating systems Software and applications.
* Support and troubleshooting network printer, local printer, photocopy machine Digital sender and local scanner).
* Support and troubleshooting Hardware systems.
* Provided support in troubleshooting of Network, Internet and Intranet
* Resolve Help Desk tickets as assigned.
* Perform other duties as requested by management.
* create images by Virtual Machine
* Install, secure, maintain, troubleshoot, administer and upgrade Microsoft Windows Server operating systems (2003-2008-2012) with all required server roles on assigned servers.
* Install, secure, maintain, troubleshoot, administer, manage users and upgrade Microsoft Active Directory.
* Install, secure, maintain, troubleshoot, administer, and manage DHCP and DNS.
* Install, secure, maintain, troubleshoot, administer, manage users and upgrade other enterprise applications and systems as assigned.
* complete other duties as assigned by the Director of ITS Enterprise Information Systems.
* Assist in trouble shooting, hardware fixing, software operating fixing and network related problems.
* configure Switch, Router and troubleshoot.
* Learn how to, and perform deployment of new software upgrades and patches as per customers management instructions
* Handle and respond to the customer service calls and assist customer users in resolving their day to day problems reported.
* Perform preventive maintenance to the customer’s hardware as per the customer’s policy and report all problems and activities to the customer’s management.