Store Manager
the blue group
Total years of experience :7 years, 6 Months
Duties and Responsibilities.
• Trains staff for customer service standard which implemented by Adidas globally to focus in covering all customers service areas ( EVERY MOMENT MATTERS PROGRAM)
• Review the weekly, monthly, quarter, yearly KPI”S (store and staff) performance.
• Following the company e mails hourly which related all dept., (HR, WH, inventory, finance, operation, category, ect).
• Generate the weekly, monthly, yearly, reports for stock movement.
• Updating the store for the VM standard display and commerciality
• Trains store staff by reviewing and revising orientation to products and sales training materials; delivering training sessions; reviewing staff job results and learning needs with area manager; developing and implementing new product training.
• Evaluates competition by visiting competing stores; gathering information such as style, quality, and prices of competitive merchandise.
• Purchases inventory by researching emerging products; anticipating buyer interest; negotiating volume price breaks; placing and expediting orders; verifying receipt.
• Attracts customers by originating display ideas; following display suggestions or schedules; constructing or assembling prefabricated display properties; producing merchandise displays in windows and showcases, and on sales floor.
• Promotes sales by demonstrating merchandise and products to customers.
• Helps customers by providing information; answering questions; obtaining merchandise requested; completing payment transactions; preparing merchandise for delivery.
• Prepares sales and customer relations reports by analyzing and categorizing sales information; identifying and investigating customer complaints and service suggestions.
• Maintains a safe and clean store environment by developing and publishing evacuation routes; determining and documenting locations of potentially dangerous materials and chemicals.
• Maintains inventory by checking merchandise to determine inventory levels; anticipating customer demand.
• Prepares reports by collecting, analyzing, and summarizing information.
• Maintains quality service by establishing and enforcing organization standards.
• Maintains professional and technical knowledge by attending educational workshops; reviewing professional publications; establishing personal networks; benchmarking state-of-the-art practices; participating in professional societies.
• Contributes to team effort by accomplishing related results as needed.
Sales Executive & Main cashier in LAL”S GROUP (Bossini-G2000-Carteries ) IN UAE
DUBAI -July 2012 to Till August -2014
Leading Retail Outlets for casual, classic, kids Apparel & Accessories in UAE
Duties and Responsibilities.
• Cash handling
• Solving issues related to cash
• Maintaining of Petty cash
• Customer Service and Sales skills
• Team Player
• Hard Worker
• Enthusiastic
• Punctual and Reliable
• Works Well under Pressure
• Strong Willed
• Always looking for a Challenge
• Experienced in leading and supervising staff
• Able to organize rosters and payroll paperwork
Marketing and advertising : Palma group for tourism in Egypt
Alexandria Egypt from August 2010 -2012
Duties and Responsibilities.
Communicate with all departments for any promotions suggestions.
Planning for weekly, monthly and yearly marketing and advertising budge.
Deal with deferent advertising and news sponsors.
Deal with social media and web sides sponsors
Preparing offers and promotions requirement for companies.
faculty of arts technology and information