Associate Manager
Dubai Silicon Oasis Authority
Total years of experience :30 years, 7 Months
Managing Operations Team and associated tasks
•Capacity, Performance, and Availability Management
•Monitor, Report, and maintain the SLA for services
•Development of different IT standard policies and procedures. e.g. Problem Management, Change Management, Event Management, Incident Management and Backup/Restore processes
•Seek, meet, review and analyze proposals from vendors, select the most appropriate partners and negotiate to obtain the best technical deal
Managing IT resources and infrastructure for all company branches
(2 years, Equivalent to
(2 years, Equivalent to
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