tour leader مرافق مجموعات سياحية
سبرنج تورز Spring tours Egypt
Total years of experience :16 years, 10 Months
استقبال وتوديع الافواج السياحية
انهاء اجراءات السفر والوصول لعملاء الشركة
اعطاء العملاء جميع الارشادات االازمة عن كيفية قضاء الاجازة
مساعدة العملاء فى حل اية مشاكل قد تواجههم اثناء الاقامة
تنظيم وتنفيز جميع الرحلات داخل وخارج المدينة
• Spring Tours Egypt (Hurghada Branch) - (fleet way travel -Apollo-Falk lauritsen-Oad Reisen) - as English tour leader (Oct2011 - Present)
• Resorts & Hotels Rep - Welcome Meeting & Cover the visiting time.
• Working as assistant at excursion Dep. (Doing the lists & following up with the staff &dealing with suppliers ….)
• In charge of Hotels Reservation & Confirmation with the Resorts (Branch Operation)
• National Travel Service (Hurghada Branch) (Nile Travel-Nile Cruises Direct) - as English Tour Leader (April2010-September2011)
• In charge of Hotels Reservation & Confirmation with the Resorts (Branch Operation)
• Resorts & Hotels Rep - Welcome Meeting & Cover the visiting time
• solving& following up guest problems & requirements
• High Way Travel (Hurghada Branch) - (LONGWOOD HOLIDAYS) - as English Tour Leader (Juli2008 - March 2010)
• Deal with the problems that concerns the guests
• Resorts & Hotels Rep - Welcome Meeting & Cover the visiting time.
• Transfer Rep (doing transfers from &to the airport
• Golden Five City Hurghada: Telephonist ( JUL, 2007 - Jun, 2008)
• Take the payments, exchange foreign currency
• Directing in-coming calls
• Assisting guests to make external calls
