it administrator
American international school(Dubai Technologies)
Total years of experience :10 years, 8 Months
• Manage Domain Controller (2008 R2 STD), Additional Domain Controller (2012 R2 STD) and Backup Servers (2012 R2 STD) in Different organization.
• Schedule Backup of NAS Device (WD My cloud EX400 v1\[X-RAID1\], Qnap TS431 \[X1-RAID5\]).
• Install and Configure different types of Business Routers like Microtik, Cyberoam, Cisco and Acesspoints.
• Manage Etisalat, office 365, G-suit, Gooday Business Email console’s.
• Troubleshooting Networking issues and ensuring proper communication between routers, modems and computers.
• Installation and support of the desktop computing environment with about windows, windows xp, windows 7, windows 8.1, windows 10.
• Install new Drives, Operating System in new PC’s, Formatting and Partitioning of drives.
• Remote or onsite coordination of IT infrastructure implementation and integration.
• Create share folders in servers, Sharing, and mapping to user systems as per company requirement’s.
• Install, Configure, And Troubleshoot Microsoft Office 2013, 2016 Home & Business.
• Configure Outlook accounts IMAP, POP3 for users and take outlook Backup every 3 months.
• Install, Configure and Troubleshoot QuickBooks 2019, Safe 2016, Sketch up pro, V ray for Sketch up and Autodesk V ray for 3ds max.
• Install and Configure of Network Printers, Sharing, and mapping.
• Install Print Server and Configured Scan to Email.
• Install and Configure Sophos Endpoint Security, Kaspersky, MacAfee, Norton Antivirus etc….
• Install and Configure Avaya, Panasonic, IPSEC and NEC PABX.
• Install and configure Time Attendance Device for different clients.
• Install and configure and troubleshooting cctv for different client sites.
• IT Audit related works and maintaining Network Infrastructure report for every client in AMC and MMC.
• Preventive maintenance & verification at every month for AMC clients
Ø Providing daily operational support and system administration for core network infrastructure.
Ø Configuring LAN, WAN, Wireless and edge security equipment.
Ø Managing and configuring routers and Switches.
Ø Creating and manage Active Directory users, computers and Groups.
Ø Configuring and managing DHCP Scopes
Ø Ensuring all clients’ computers are up to date in Windows patches.
Ø Managing and Handling Web server and assigning permissions to users based on the requirement.
Ø Manage the Remote Desktop support through the network.
Ø Providing end-user support and network administration services Local Area Network (LAN) Protocols and Configuration.
Ø Installing and troubleshooting SQL server 2005.
Ø Installing, configuring and troubleshooting the Lotus Notes 8.5.1, level 2 support, Ms-Outlook 2000/2003/2007 and printer troubleshooting.
Ø We have taken the Backup Daily Basics 2003 & 2008.
Ø Updating Windows Security patches periodically.
Supporting of Computer Software & Networking.
Working with Outlook & Outlook Express.
To troubleshoot hardware problem for all kinds of desktop, server and printers (first level)
and servicing it on time.
Escalation of customer issues with different levels of support.
To perform inventory and preventive maintenance for the assets present in the
organization for every quarters and submitting the report on time.
Installed and configured Microsoft Products: Office Professional 2003 and 2007, Windows
servers 2003, 2008, XP Pro, Vista and Windows 7
Creation and deletion of user accounts, managing access controls like password policy with
single server and more than 10 users, diagnose network problem.
BE Computer Science (2009-2012) • Annai Velankanni College of Engineering (A.V.C.E), Pottalkulam, Kanyakumari District. 6.89 % CGPA
DIPLOMA in Computer Science (2007-2009) • Sree Krishna Polytechnic College Kalliancaud, Nagercoil, K
HSC (2006) • V K P Higher Secondary School, Colachel, Kanyakumari District. • 54%
SSLC (2004) • V K P Higher Secondary School, Colachel, Kanyakumari District. • 78.5%