ريم AbuOkab

-Manpower Management: Coordinate with all department managers and project manager on shortage of staff and labors on site.
-Lead the recruitment team in term of hiring and deployment at sites.
-Develop recruiting sources, screening applicants, assisting department managers in evaluating applicants, reviewing employment offers for compliance with wage and salary policy, extending formal offers/confirmation of acceptances, etc.
-Develop and update grading structure depending on market rate.
• Develop key performance indicator strategy.
• Develop and update training development, orientation, and induction programs.
• Evaluate turnover of all staff.
• Coordinate with all department managers and project manager on shortage of staff and labors on site.
• Responsible for monitoring and administration of:
o Monitor all group visas as applied and received promptly.
o Direct Visas.
o Leaves.
o End of services.: Resignations and Termination
o Placements and Transfer
o Payroll
o Travel arrangements
o PRO activities
o Staff and Labor records
o Govt. relations (Ministry of Labor, Ministry of Interiors, National Company for Employment and Training, and ASEZA)
• Work on staff career paths and succession plans
• Conduct exit interviews.
• Formulate strategies and help developing and improving HR functions
• Provide technical assistance to field personnel, as required, i.e. explanation of policies, benefits, procedures, etc.
• Research, develop and/or update personnel related programs and policies in accordance with project and/or corporate goals.
• Update policies and procedures.
• Manpower Evaluation: Supervise the staff and conduct performance appraisals.
• Responsible on collecting all the performance appraisal data and consolidating it in one sheet to be presented to the Management team
• Work on Annual Bonus distribution depending on evaluation and key performance indicators.
• Monitor and control all Administrative & Personnel functions; implementation of quality management policy and procedures in coordination with the respective Department Heads and QHSE.
• Have knowledge with Labor, Social Security, and Income Tax Laws
• Schedule, assign, and direct the work of department staff (15 members)
• Develop standards and procedures for the department in optimizing output.
• Maintain liaison and provide advisory support to other departments, divisions, and subsidiary units
• Ensure all wages and salary related personnel transactions are administered.
• Monitor use of temporary employment service agencies to ensure continuity of office operations while maintaining cost effectiveness.
• Maintain all company rental agreements/land, camp offices, labor camps, assets, housing, etc.
• Plan for the accommodation of staff/labors and make sure all camps are maintained and are in good condition.
• Arrange and prepare all medical insurance policies for staff and labors.
• Identify and suggest cost reduction plans.
• All other tasks that may be reasonably requested by management team at any time.
• Create next year HR budget and training budget for other organization’s departments.
• Engage in building the partnership model and relationships with other partners, JV, Banks, and suppliers to increase exposure and cooperation.
• Create the organization’s structure
• Provide management team with consultancy and advices on personnel and processes
• Modify the company’s employee handbook.
• Work closely with the company’s accountant in related to any accounting issue.
• Coordinate implementation of services, policies, procedures, and work rules throughout the company

• Involved in creating strategic planning for the company
• Created next year HR budget and other organization’s departments.
• Engaged in building the partnership model and relationships with other companies to increase exposure and pipeline.
• Carried out responsibilities in health benefit, compensations, organization development, executive administration, and employment.
• Recruited, selected, and maintained the required team.
• Provided advice and assistance to employees related to understanding and implementing HR policies.
• Updated Job descriptions through job analysis and direct interviews
• Created the organization’s structure
• Provided management team with consultancy and advices on personnel and processes
• Responsible on creating training and development plans.
• Worked as the business representative with the technical team to create the HRIS
• Produced and created all the required HR templates and forms.
• Created the company’s employee handbook.
• Worked closely with the company’s accountant in related to any accounting issue.
• Supervised the staff and conduct performance appraisal.
• Conducted orientation sessions for any new employee.
• Coordinated implementation of services, policies, procedures, and work rules throughout the company.
• Reported to the CEO and served on the executive management team.

•Led a team as large as 30 team members.
•Designed and managed the web claims submission for the Medicaid system of Indiana.
•Worked with customer business leads and users to manage expectations, scope, requirements gathering, project plans, and timelines. Managed deployments and go-live dates in multiple releases agile environment.
•Involved in the user acceptance and system integration testing and managed defects resolutions with customer and internal project team.
•Managed the change management process with the customer in relation to scope changes and refactoring effort and timeline.
•Coordinated related work with other teams in the project.
•Provided help and ongoing support to the existing system and mentored team members.
•Maintained IT system managed by EDS for state of Indiana information systems.
•Worked with project managers to set milestones and deadlines.
•Involved in requirements gathering and enhancements requested by customer.
•Analyzed system required changes impact, resolutions, and work effort tasks to meet customer needs.

•Designed Information Technology curriculums for all grades.
•Introduced basic computer, keyboard, and Internet skills to the lower grades.
•Taught Microsoft Office applications to the higher grades.
•Encouraged creative thinking by challenging classroom projects.
•Helped students connect math, science, and technological principles to everyday life.
•Led the computer department in the school.
•Designed and developed the management/teacher’s application.
•Engaged in the process of selecting the right computer vendor to the school.

•Managed day-to-day operations to achieve target productivity, sales, and profitability.
•Contacted established customer base to solicit orders.
•Contacted prospective customers to solicit orders and established new relationships.
•Demonstrated products and emphasized on salable features.
•Created accounts and prepared offers.
•Provided customers support and technical issue resolution via phone and/or visits.
•Configured customers’ equipments -PCs, printers, and networking- on site or on the customers’ premises.
•Provided training to customers in the use of the system and its applications.
•Arranged routine visit to customers to maintain world class customer service.
•Identified and corrected or advised, on operational issues in customer computer systems.