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Reem Al-Salhi

مساعدة جودة

Location:
Saudi Arabia - Riyadh
Education:
Bachelor's degree, إقتصاد
Experience:
4 years, 6 months
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Work Experience

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List all relevant responsibilities, skills, projects, and achievements against each role.  If you're a fresh grad, you can add any volunteer work or any internship you've done before.
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Total Years of Experience:  4 Years, 6 Months   

January 2017 To January 2020

مساعدة جودة

at شركة مراكز الاتصال
Location : Saudi Arabia - Riyadh
تقييم المكالمات الصادره بشكل يومي لمتابعة الأداء ، عمل تقارير اسبوعية وشهرية لمتابعة وتحسين الأداء الموظفين ، عمل جلسه أسبوعيه مع قسم العمليات ، تدريب الموظفين على نقاط الأخفاق لتحسين الأداء ، عمل تحليل البيانات لمعرفة سبب عدم رضاء العملاء وسبب إاعادة الأتصال العميل
November 2015 To December 2016

ممثلة خدمة عملاء

at شركة مراكز الاتصال
Location : Saudi Arabia - Riyadh
الأجابه على استفسارات وحل المشكلات العملاء
September 2013 To November 2013

متدرب

at صندوق المئوية
Location : Saudi Arabia - Riyadh
اعمال اداريه

Education

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February 2014

Bachelor's degree, إقتصاد

at جامعة الأميرة نوره بنت عبد الرحمن
Location : Saudi Arabia - Riyadh
Grade: 4.47 out of 5

Specialties & Skills

Microsoft Office Word

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القدرة على تحمل الضغوط

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Microsoft Office Excel

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Microsoft Office Powerpoint

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مهارات التحليل

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القدره على التكيف مع ظروف

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علاقات عامه

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القدره على العمل الجماعي

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خدمة عملاء

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إدارة الوقت

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Organization skills

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Personal support

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Coaching

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Excellent organization skills

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Multi-tasking skills

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Excellent computer and internet skills

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Corporate Credit

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Administration

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Customer Service

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Microsoft Office

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Languages

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For some jobs, fluency in one or more foreign languages is a plus, so add your language skills to get better results.
Add Your Languages

English

Intermediate

Arabic

Expert

Korean

Beginner

Training and Certifications

Project Management Plane ( Training )

Crossover Management Consulting
May 2020 (36 hours)

Hobbies and Interests

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القراءه , الاطلاع

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