Senior Logistics Specialist
Franke kitchen systems Egypt
Total years of experience :13 years, 9 Months
The purpose of the role is to support Franke Egypt Logistics with various tasks with a standardized approach and contribute to updated Standard Operating Procedures and work instructions.
• Responsible for planning, and coordinating all logistics activities for raw materials, company consumables, equipment, machinery spare parts and finished goods.
• Manage direct communication on quarterly basis with “Demand planning, marketing and sales” to reach highest level of forecast accuracy putting in consideration Consumption, lead time, supplier KPI for each SKU to manage upcoming needed orders and safety stock percentage.
• As being point of contact with sales, conduct regular meeting with planning & purchasing departments to confirm EOQ, ABC classification of products and planned PO as well as upcoming shipments.
• Interpret opening stock balance from system for each SKU and provide purchasing & planning managers with these data at the end of each month to apply any amendments in the short term forecast.
• Communicating with the foreign purchasing & planning & warehouse managers to select the most efficient incoterm, delivery time, shipping type for the PO
• Manage direct communication with warehouse manager to assure specified materials ordering, shipping, arrival are accurate.
• Responsible for communicating with warehouse manager for arranging needed materials with short term forecasting.
• Sending the PO to suppliers and confirm any deviation in lead time with planning and warehouse departments.
• Provide Monthly forecast accuracy report to the planet manager to clarify any deviation reasons.
• Manage direct communication with foreign suppliers and inter companies to ensure issues are resolved in a timely manner
• Manages logistics operations to ensure efficient and accurate delivery of shipments and maximizes inventory control.
• Responsible for selection of carriers, considering cost, lead-time, capacity, plant and production schedules, and warehouse constraints.
• Builds long-term logistics relationships with business segments with a focus on consolidation and cargo optimization.
• Mange direct communication with freight forwarding companies till materials arrive to destination ports, for any amends in ETS, ETA
• Revising all shipment costs in details before signing the contract for every shipmen import or export including “IHC, THC, Custom clearance, Ocean freight, BAF, CAF & Documentations including ”HBL, MBL, COO, EUR1”
• Documents Auditing: verifying accuracy of documents received from logistics partners (Suppliers and shipping companies, using dedicated tool; Direct communications with supplier and inter companies for quick action and feedback; resolving issues occurring throughout the auditing process; reporting on own tasks and results achieved.
• Communicate with insurance companies to select insurance package
• Supervise the process of insuring on shipments and confirming the certificate of insurance
• Supervising local In-country Logistics and transportation process to our distributers and customers.
• Responsible for transport and clearance of imported material either directly or through external forwarders.
• Responsible for handling all export process to Europe, Middle East and South Africa including generating documents “Invoice, PL, COO, EUR1 etc...” and selecting the nominated forwarder for each shipment.
• Confirming payment orders to our custom clearance rep. before sending it to finance dep.
• Supervise the drawback activities with the customs authorities.
• Maintain close contact with customs and government officials.
• Supervise logistics team.
Accomplishments:
•Decreasing warehouse occupation by arranging with warehouse manager all upcoming PO for finished products
•Reducing freight cost by 35% comparing to last quarter.
•Supplier evaluation and KPI’S
•Reducing lead time of shipments through evaluating supplier's performance and contracting with low TT shipping lines
• Manage direct communication with planning department as being part of past year forecast accuracy evaluating team, and supporting in present forecast by informing supplier KPI, ABC classification of products and forecast deviation reasons to avoid.
• Communicating with sales on regular basis to make sure there is no pop up orders not included in the short term forecast.
• Receive the Purchasing Requests from all departments, approve it, and distribute it on the Foreign Purchasing Representative
• Follow up the execution of all Foreign Purchasing Orders, and ensure that they were executed incompliance with the company regulations on time.
• Directing the Foreign Purchasing Representative and support them in negotiations with supplies.
• Daily follow-up the performance of the Foreign Suppliers.
• Receiving invoices from the suppliers, submit it to the financial department and follow-up suppliers payments.
• Supervising the Logistics representative for shipping and customs issues (rates, arrival &departure date, original documents, custom clearance process) until receiving the purchased materials in the company Warehouse.
• Confirming that agreed materials arrival date will comply with the warehouse and project manager’s needs.
• Revising all documents provided from the suppliers side (Invoices, Packing, EURO1 and Country of origin certificate).
• Develop, update, and maintain of approved Freight forwarders List.
• Responsible for reporting the credit balances of the foreign suppliers to the purchasing manager on weekly basis.
• Approve Receiving Orders for foreign purchases and ensure delivering it to the warehouse
• Develop, update, and maintain of Foreign Approved Suppliers List.
• Responsible for handling negotiations with the major foreign suppliers and
• the shipping process related to those suppliers such as ( Eaton Moller, Ormazabal, EMKA, Pronutec, Schnider, Siemens, Erico, Sofiamed, etc..)
• Responsible for documents preparation for customs clearance.
• Coordinate with the customs clearance agents till the goods reach the factory.
• Informing the warehouse once the materials arrive to the factory.
• Control the material release to prevent any miscommunication between the project managers and the warehouse.
• Responsible for coordinating payments to forwarders.
• Responsible for coordinating payments to customs duty.
• Responsible for conducting payments to suppliers (Preparing documents, Bank transfers and L/C )
• Applying weekly and monthly reports of the financial obligations required from Logistics Department.
• Responsible for Export process to our customers from the stage of export order till goods reach our client.
• Confirming with W/H manager materials are classified in compliance with ABC classification to smooth the export process.
• Preparing Invoice and packing list depending on information received from quality and technical affairs department
• Arranging with our forwarder the export documents including (certificate of origin, B/L, Industrial license, Export card)
• Tracking the materials till arrival to our customs and send them the original documents soft copy by mail and hard copy by courier
• Communicating with the suppliers from the stage of the PO till the goods reach the factory for arranging the payment and shipping process.
• Responsible for collecting all the Purchase orders from the project managers in all departments
• Negotiating with the supplier the material prices comparing to the price list.
• Communicating with the project managers and financial department if there is any amendments in the prices
• Sending approved PO to the supplier.
• Responsible for coordinating with the supplier the best arrival date and most effective way of shipping the materials.
• Responsible for revising all documents provided from the suppliers side (Invoices, Packing, EURO1 and Country of origin certificate).
• Negotiate rates with Freight Forwarders and Find the most efficient and cost-effective ways to ship goods on timely manners.
• Responsible for documents preparation for customs clearance.
• Coordinate with the customs clearance agents till the goods reach the factory.
• Informing the warehouse once the materials arrive to the factory.
• Control the material release to prevent any miscommunication between the project managers and the warehouse.
• Responsible for coordinating payments to forwarders.
• Responsible for coordinating payments to customs duty.
• Responsible for conducting payments to suppliers (Preparing documents, Bank transfers and L/C )
• Applying weekly and monthly reports of the financial obligations required from Logistics Department.
• Setting all logistics transactions on system.
• Responsible for Export process to our customers from the stage of export order till goods reach our client.
• Preparing Invoice and packing list depending on information received from quality and technical affairs department
• Arranging with our forwarder the export documents including (certificate of origin, B/L, Industrial license, Export card)
• Tracking the materials till arrival to our customs and send them the original documents soft copy by mail and hard copy by courier.
• Responsible communicating our first class clients by doing the following:
- Receiving their calls with any enquiry or complains for services & products
- Contacting complain handling department by phone and mail
- Contacting network operation team by mail or phone
- Giving a brief explanation for the complain handling of the problem
- Update the customers with the new services and products
- Calculating our first class customers usage and ensure their membership in loyalty program
- send a appreciation gifts and redeem our customers points in their special events
• Responsible for tracing the common network complains from our customers
• Working on Oracle System ( Siebel program )
Title: Customer Service Representative
Company: Suez Canal Bank
Joining Date: Summer of 2009
Job Description: • Responding to the customers' complaints and offer solutions for them or telling them how to solve their problems.
• Explaining to the customers the latest products of the bank and providing them with the information that answers their queries.
• Filling applications with the customers who are applying for loans or opening new accounts.
• Posting the data of the customers on the intranet of the bank.
Bachelor's Degree in Business Administration accounting Major, Ranked 4th with cumulative GPA of 3.38 (B+, Very good with honor) Faculty of Business Administration, English section, Misr University for science and technology (2010)