Reena Cardoza, Travel consultant

Reena Cardoza

Travel consultant

Al Tayer Travel.

Lieu
Émirats Arabes Unis - Dubaï
Éducation
Diplôme, Diploma in IATA/UFTAA Foundation level from Montreal, Canada through Globe College of Travel & Tou
Expérience
17 years, 11 Mois

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Expériences professionnelles

Total des années d'expérience :17 years, 11 Mois

Travel consultant à Al Tayer Travel.
  • Émirats Arabes Unis - Dubaï
  • Je travaille ici depuis octobre 2015

• Managing online and offline reservation for airline, hotels, cars, trains, insurance and various packages.
• Interfacing with clients to ensure fulfilment of their travel requirements and provide them with the best possible solution involving airline arrangement, hotel, train, car, visa etc. as per requirement
• Achieve budgets, guest standards & ratings as per company guidelines while improving the services. Coordinate with the cross functional departments while liaising with airlines, hotels & air departments to facilitate arrangements.

Travel Consultant à Skyline Travel, Toursim & Shipping LLC,
  • Émirats Arabes Unis - Sharjah
  • octobre 2014 à juin 2015

 Issuing tickets on Sabre and Galileo
 Issuing ticket for all the online carriers
 Issuing VMPD ( Virtual MPD ) on Bsplink
 Handling corporate accounts
 Handling walk-in passengers and telephone queries
 Preparing Exchange Order
 Handling Reissues and Refunds on GDS.
 Booking Hotels online

Travel Consultant à Al Shamel Travel & Tourism - Dubai , U.A.E (Working for Carlson Wagonlit).
  • Émirats Arabes Unis - Dubaï
  • septembre 2010 à septembre 2014

Duties & Responsibilities:
• Managing online and offline reservation for airline, hotels, cars, trains, insurance and various packages for L’Oreal, Voith, Lilly, I H S, .Anz, Chevron, Rexam, OpenText.
• Interfacing with clients to ensure fulfilment of their travel requirements and provide them with the best possible solution involving airline arrangement, hotel, train, car, visa etc. as per requirement
• Achieve budgets, guest standards & ratings as per company guidelines while improving the services. Coordinate with the cross functional departments while liaising with airlines, hotels & air departments to facilitate arrangements
• Work in sync with the fellow staff though guiding them either verbally or in wring as required, of changes in the rules, methods or procedures while maximizing client satisfaction.

Travel Consultant à Mohebi Aviation – Dubai , U.A.E
  • Émirats Arabes Unis - Dubaï
  • octobre 2007 à juillet 2010

Duties & Responsibilities:
• Reservations and Ticketing on Airline System
• International Reservations and Ticketing
• Domestic Reservations and Ticketing

Travel Consultant à Riya Travel & Tours (India) Pvt. Ltd.- Mangalore, INDIA
  • Inde
  • août 2006 à juillet 2007

Duties & Responsibilities:
• Reservations and Ticketing on Airline System
• International Reservations and Ticketing
• Domestic Reservations and Ticketing

Reservation Staffq à Oman Airways – Mangalore , INDIA
  • Inde
  • décembre 2005 à août 2006

Duties & Responsibilities:
• Reservations and Ticketing on Airline System
• International Reservations and Ticketing

Éducation

Diplôme, Diploma in IATA/UFTAA Foundation level from Montreal, Canada through Globe College of Travel & Tou
  • à Globe College of Travel & Tourism , Mangalore
  • novembre 2005
Diplôme, • Diploma in Computer Reservation System (CRS) on AMADEUS, GALILEO & SABRE through Globe College of
  • à Globe College of Travel & Tourism , Mangalore
  • novembre 2005
Diplôme, • Diploma in Secretarial Practice & Office Management at Aptech Computer Education Institute, Mangal
  • à Aptech Computer Education Institute, Mangalore – India.
  • mars 2004
Etudes secondaires ou équivalent, P.U.C (Economics, Geography)
  • à Mangalore – India.
  • avril 2002

Specialties & Skills

Ticketing
Administrative Duties
Client Co ordination

Langues

Anglais
Expert
Hindi
Expert

Loisirs

  • listening music,