Reena Cardoza, Travel consultant

Reena Cardoza

Travel consultant

Al Tayer Travel.

Location
United Arab Emirates - Dubai
Education
Diploma, Diploma in IATA/UFTAA Foundation level from Montreal, Canada through Globe College of Travel & Tou
Experience
17 years, 11 Months

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Work Experience

Total years of experience :17 years, 11 Months

Travel consultant at Al Tayer Travel.
  • United Arab Emirates - Dubai
  • My current job since October 2015

• Managing online and offline reservation for airline, hotels, cars, trains, insurance and various packages.
• Interfacing with clients to ensure fulfilment of their travel requirements and provide them with the best possible solution involving airline arrangement, hotel, train, car, visa etc. as per requirement
• Achieve budgets, guest standards & ratings as per company guidelines while improving the services. Coordinate with the cross functional departments while liaising with airlines, hotels & air departments to facilitate arrangements.

Travel Consultant at Skyline Travel, Toursim & Shipping LLC,
  • United Arab Emirates - Sharjah
  • October 2014 to June 2015

 Issuing tickets on Sabre and Galileo
 Issuing ticket for all the online carriers
 Issuing VMPD ( Virtual MPD ) on Bsplink
 Handling corporate accounts
 Handling walk-in passengers and telephone queries
 Preparing Exchange Order
 Handling Reissues and Refunds on GDS.
 Booking Hotels online

Travel Consultant at Al Shamel Travel & Tourism - Dubai , U.A.E (Working for Carlson Wagonlit).
  • United Arab Emirates - Dubai
  • September 2010 to September 2014

Duties & Responsibilities:
• Managing online and offline reservation for airline, hotels, cars, trains, insurance and various packages for L’Oreal, Voith, Lilly, I H S, .Anz, Chevron, Rexam, OpenText.
• Interfacing with clients to ensure fulfilment of their travel requirements and provide them with the best possible solution involving airline arrangement, hotel, train, car, visa etc. as per requirement
• Achieve budgets, guest standards & ratings as per company guidelines while improving the services. Coordinate with the cross functional departments while liaising with airlines, hotels & air departments to facilitate arrangements
• Work in sync with the fellow staff though guiding them either verbally or in wring as required, of changes in the rules, methods or procedures while maximizing client satisfaction.

Travel Consultant at Mohebi Aviation – Dubai , U.A.E
  • United Arab Emirates - Dubai
  • October 2007 to July 2010

Duties & Responsibilities:
• Reservations and Ticketing on Airline System
• International Reservations and Ticketing
• Domestic Reservations and Ticketing

Travel Consultant at Riya Travel & Tours (India) Pvt. Ltd.- Mangalore, INDIA
  • India
  • August 2006 to July 2007

Duties & Responsibilities:
• Reservations and Ticketing on Airline System
• International Reservations and Ticketing
• Domestic Reservations and Ticketing

Reservation Staffq at Oman Airways – Mangalore , INDIA
  • India
  • December 2005 to August 2006

Duties & Responsibilities:
• Reservations and Ticketing on Airline System
• International Reservations and Ticketing

Education

Diploma, Diploma in IATA/UFTAA Foundation level from Montreal, Canada through Globe College of Travel & Tou
  • at Globe College of Travel & Tourism , Mangalore
  • November 2005
Diploma, • Diploma in Computer Reservation System (CRS) on AMADEUS, GALILEO & SABRE through Globe College of
  • at Globe College of Travel & Tourism , Mangalore
  • November 2005
Diploma, • Diploma in Secretarial Practice & Office Management at Aptech Computer Education Institute, Mangal
  • at Aptech Computer Education Institute, Mangalore – India.
  • March 2004
High school or equivalent, P.U.C (Economics, Geography)
  • at Mangalore – India.
  • April 2002

Specialties & Skills

Ticketing
Administrative Duties
Client Co ordination

Languages

English
Expert
Hindi
Expert

Hobbies

  • listening music,