STORE MANAGER
LANDMARK INTERNATIONAL
Total years of experience :4 years, 11 Months
Landmark International 2011-Current P.O.BOX 30439, Dubai, UAE
Store Manager - KOTON July 2011 - May 2016
• Effective resource planning for customer service.
• Regular training of store staff on all aspects of customer service, product knowledge and selling skills.
• Implementing high standard of customer service within the store.
• Actively seeks ways to achieve or exceed store targets.
• Monitor and control store expenses though efficient store operations.
• Monitor sales performance against last year, last week and budget on a daily and weekly basis and to give feedback to managers and also to communicate to staff.
• Ensure accurate stock merchandise and management within the store.
• Oversee and monitor all point of sales activities in the store.
• Ensure that the store is in compliance with the company policy for all employment and state laws.
• Maintain a high level of store health & security for company assets, cash stock & customer property.
• Maintain high standards of visual appearance throughout the store including all non- retail areas.
• Ensure seasonal peaks, important/ promotional events are taken account of when preparing forecasts and staff rosters.
• Regularly Audit own store administration and resolve any issues.