Country Manager
Alissar
مجموع سنوات الخبرة :18 years, 11 أشهر
Responsible for the Business Development and expansion - B2B & B2C - Servicing the major 5* International hotel chains by providing complete and total floral solutions to the Hotels, Corporate businesses, Wedding & Event companies. Included Retail (floral products / plants), Trade & Consultancy, Wholesale, and Production - In addition having an online platform connected with Talabat and Carriage for delivery solutions. Retailing flower arrangements, bouquets and plants from 2 retail stores in Qatar. Company was established 45+ years ago with a local market presence of over 15+ years..!Some of our clients include the following: Four Seasons Hotel / Ritz Carlton / W Hotel / Mondrian / M Gallery - Accor / Intercontinental Doha / Dusit / Messilah Wellness & Spa (Largest Spa in middle East) - The Luxury Collection.
Directed the activities of the flagship store in Qatar (Top 20 Globally) with an average annual turn over 20+M USD / 73+ Staff.
Axis: Cosmetics / Fragrances / Skincare
Exclusive Brands: Smash box / Urban Decay / Huda Beauty / Cover FX / Black Up / Tarte / Zoeva / Anastasia / Too Faced / Becca / Hourglass / Marc Jacobs / Kat Von D / Fenty Beauty / Dr. Jart / Too Faced / Korean House / Origins / Nuxe …. etc..!
Selective Brands: Dior / Chanel / Givenchy / Guerlain / Gucci / Lancôme / Clarins / Clinique / La Mer / La Prarie / Estee Lauder / Dolce & Gabbana / YSL… etc..!
Leading, coaching and developing the team.
Motivating and driving teams to achieve all sales, customer service, store and brand targets.
Creating and executing agile business plans to recruit and retain customers through strategic targeting, impactful in-store events, exceptional customer relationship management and the leadership of a high performing disruptive team.
Working closely with buying team for exclusive lines selections and ensuring stocks availabilities.
Working with suppliers and distributors to ensure continuous stock supplies of key lines, new launches and promotional items.
Event management / oversight on monthly brand pop up preparations and execution.
Liaising with marketing team to ensure Brand launches and new product launches are executed as per the guidelines and business directives included in the seasonal calendar.
Inventory Management and Cash reconciliation
Facilities management and upkeep
Directed the activities of 20 retail stores with a team of 2 Area Managers / 42 Store managers and 400+ staff.
Responsible for Business Development, Business Strategy and Daily Operations within Iraq and Kurdistan. Responsible for complete P&L, revenue and quality targets. Agreeing the annual budgets and producing a detailed annual business operating plan. Creating and delivering monthly, quarterly and annual targets for revenue, profits and cash. Producing business performance reports on a weekly, monthly and quarterly basis.
Accountable for the overall management and development of the DeFacto stores in the assigned regions. Responsible for delivering sales and profit targets. Conducting market surveys along with the regional expansion and business development plans. Identifying potential new locations and overseeing the construction phases of all new stores (Stand alone and in malls).
Negotiating and agreeing on all terms and conditions of the lease agreements. Operating a total GLA of 17, 500+ sq meters (retail space).
Directed activities for 11 stores with a team of 2 District Manager / 10 shops managers / 90+ staff.
Brands
ECCO (Footwear and Accessories) / KOTON (Men’s, Ladies, Children’s and Accessories Fashion brand)
Responsible for the daily operations of the 11 stores, ensuring the brand guidelines and standards are being implemented and followed. Coaching, training and development of the team. Managing the inventory allocations and distributions within the territory. Following the Marketing and Promotional directives for the region and ensuring the brand image and presence remains dominant regionally. Setting the targets and forecasts, overseeing the projects, renovations and development plans. Controlling shrinkage's and expenses. Total P&L accountability.
Directed activities for 72 stores with a team of 2 country managers 3 Area Managers, 68 Shop Managers and 380+ Sales Associates. (Total 450+ staff)
In House Brands: Riva, Choice and Al ‘Orjwan
Franchise Brands: Cortefiel / Pedro Del Hiero / Petit / Pili Carrera / Absorba / ESCADA / Ipekyol / Timeout and NU.
SELECTED ACCOMPLISHMENTS
Oversaw Project completions of 5 new stores within first 3 months of joining business.
Developed a clearance sale plan to reduce accumulated damaged stocks from a period of over 2 years in the warehouse / 22, 000 units.
Created and implemented a corporate handbook along with all the Operational policies and procedures for the business.
Managed 3 Department stores, 4 standalone shops with a staff of 6 Shop Managers, 2 Asst. Manager’s, 4 Supervisors and 50+ Sales Associates + 1 café outlet (Inside Bookstore).
Departments: Perfumes and Cosmetics / Pens / Cameras / Watches / Home department / Bath and Linen / Domestic Appliances / Luggage / Fashion / Luxury Fashion / Shoes / Books and Magazines.
Managed operational functions for a 37000 Square ft dept. store with 7 Dept. managers, 8 supervisors and 70+ sales associates. Trained and developed team members by reviewing monthly productivity. Established high standards of customer service and insured proper staffing / scheduling. Maintained consistency in visual merchandising and security standards / ensuring all preventative / regular maintenance and repairs are completed to standards.
Departments: Women’s / Men’s / Children’s / Footwear / Perfumes & Cosmetics / Speciality foods and a Café - Restaurant.
لقد تم حذف الرابط بسبب انتهاكه لسياسة الموقع. يرجى التواصل مع قسم الدعم لمزيد من المعلومات.