Rehab Ibrahim, support professional - uk account

Rehab Ibrahim

support professional - uk account

Vodafone

Location
Egypt
Education
Bachelor's degree, BA in English language
Experience
8 years, 9 Months

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Work Experience

Total years of experience :8 years, 9 Months

support professional - uk account at Vodafone
  • Egypt - Cairo
  • October 2014 to August 2015

Act as a frontline interface with customers in UK,
responding to customers over the phone and resolving their inquiries.
Maintain professional work relationships with colleagues, supervisor and manager, teamwork spirit.

Executive Secretary at Citadel Consultancy
  • Egypt - Cairo
  • February 2013 to September 2014
Customer service at vodafone
  • Egypt - Cairo
  • January 2012 to January 2013
Executive Secretary at Al-Ahram trading
  • Egypt - Cairo
  • May 2005 to May 2010

Education

Bachelor's degree, BA in English language
  • at Cairo University
  • May 2003

Bayt Tests

English for Business Skills Test
Score 78%

Specialties & Skills

Workflow
Translation
Flexibility
Teamwork
Administration
Microsoft Office
power point
translation
organisational skills
communication and interpersonal skills

Languages

English
Expert

Memberships

EGYTA
  • Translator
  • February 2014

Training and Certifications

French course (Training)
Training Institute:
Armed forces Institute
Date Attended:
April 2006
Duration:
40 hours

Hobbies

  • Drawing - Music - reading - sport