Nursing supervisor
Jordan hospital
Total years of experience :26 years, 9 Months
Managing hospital and staff during night shift
Works as Manager for case management Department
Duties and Responsibilities
Promotes a culture which facilitates team building, innovation, creativity and cultural sensitivity and enhances the growth and development of the Case Management program including supervision, coaching, mentoring and monitoring to ensure that quality is maintained and learning opportunities are provided
identify and develop new ideas that ensures commitment to the organizational goals.
Addresses the immediate legal and ethical dilemmas in a professional, collaborative manner and refers to the relevant person for action.
Participates in the recruitment process when necessary.
Promotes interdisciplinary collaboration, foster teamwork and champion service excellence.
Provides leadership in critical thinking, conflict management and problem solving.
Provides leadership in support of evidence-based practice, quality initiatives and the development of Case Management programs in response to the dynamic of the UAE healthcare environment.
Ensure Case Management staff “partner” with physicians to assist to link the patient with financial, clinical, psychosocial and community services to ensure appropriate transition of care planning and utilization of resources.
Monitors and evaluates appropriate utilization of staff in to ensure that skill mix is appropriate for patient population
Collaborates with personnel from all department/disciplines regarding issues that may negatively impact patient progress along continuum of care, plan for transition and discharge and facilitate solutions as needed
Participates in committees, task forces that are interdisciplinary or interdepartmental; may be required to chair, co-chair or lead such groups.
Acts as a change agent for the organization.
Facilitates a positive working environment across the organization.
Provides input into Executive level decisions.
Supports and works in partnership with senior leaders and physician chairs in setting the strategic direction for the department and input into practices which impact the patient experience.
Monitors and reviews staff skill mix and in accordance with patient mix and uses available information to align staffing and workload.
Builds relationships with staff, peers and colleagues to support interdisciplinary and interdepartmental planning, aimed at improving patient outcomes.
Promotes continuity of care that is patient centered, outcome oriented and focused towards appropriate utilization of resources and transition of care planning.
Ensures that quality standards of staff documentation are maintained according to organizational policy.
Perform rounds to assess, identify problems, determine solutions and guide teams in clinical and operational management of service.
Gather, interpret and utilize data to identify trends and demonstrate cost effective solutions.
Monitors and supports the organizational Key Performance Indicators and Clinical Indicators.
Monitors compliance with International and HA-AD Patient Safety Goals.
Reports on department activity using agreed metrics, opportunity and productivity targets
Works as PEDIATRIC UNIT MANAGER and OPD MANAGER
Rahba hospital (October 24, 2003 - September 2016)
A secondary government hospital managed by John Hopkins and accredited by JCIA for four succession years.
Duties and Responsibilities
Accountable for all patient care practices by CN, RNs and AN for 25 bed inpatient, medical and surgical, ensure quality standards were maintained, performed annual and as-needed performance reviews, Maintained budget, interviewed potential employees, mentored staff and planned for unit, staff and patient care need.
• Exercises and demonstrate effective leadership skills.
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Managing pediatric and NICU unit
Work as pediatric nurse manger
managing 27 bed in pediatric unit
lead staff and nursing project
confession new hospital
JCIA accredation
develops kpi
policy and procedures