HR Advisor
New York University Abu Dhabi
Total years of experience :18 years, 2 Months
A HR Generalist role offering advice, client-specific solutions and managing projects with a focus on Learning & Organizational Development, Employee Relations, Talent Management and other HR related areas.
Key projects and Initiatives worked on:
L & OD Initiatives
• Designed & Conducted Cultural and NYUAD overview orientations for new employees.
• Training Programs coordination and leading on the evaluation of training programs and sessions delivered (designed & launched surveys for training programs and individual courses offered).
• Utilizing I-Learn (NYUAD LMS) for creation and management of instructor led and on-line courses.
• Supporting the Performance Management process (suggesting & implementing changes to the current process & forms, managing the collection and analysis of performance appraisals).
Employee Relations Projects and Process Improvements
• Organized and Launched an Employee Assistance Program to enhance employee engagement while working closely with the ER Director.
• Restructured and streamlined the offboarding process, implementing successful changes and conducted exit interviews and surveys.
• Evaluated exit survey feedback and recommended solutions for improvements to the overall work environment.
Additional Responsibilities
• Advising employees on benefits, compensation and immigration requirements procedures.
• Creating content and updating the HR intranet website with key focus on L&D and Employee Relations websites.
• Contributing actively to employee engagement initiatives (creating and launching employee engagement surveys and working closely with HR Director for Strategy and Employee Engagement on various programs design and implementation).
Senior Recruitment and Organizational Development Officer
May 2011 to January 2013
Working as part of a team of R & OD professionals, ensured delivery of effective procedures, programs and projects in the areas of: local and international recruitment & selection, organizational development, orientation planning and coordination, and process improvements. This role’s focus was mainly on offering in-house recruitment and selection services as well as working on key OD initiatives in addition to coaching and mentoring new and junior colleagues.
Main Projects Undertaken and contributed to in the area of OD include:
• Orientation and On-Boarding of Faculty and Staff
• Professional Development Programs (Training coordination, co-trained with internal L & D Specialists)
• Performance Management Process (reviewing & evaluating appraisals and advising managers on process)
• Awards & Recognition Programs (Peer-to-Peer, Manager-to-Employee and an Institution wide Recognition Program)
• ZU Graduate Development Program (Program coordination, developing assessments and assigned as a mentor for two HR Graduate Trainees)
• Employee Engagement Events (Ice-Cream Social, Community Barbecue events, etc)
Recruitment Responsibilities included:
• Recruitment and selection of high-quality faculty and staff.
• Identifying staffing needs and recruitment priorities for a designated group of internal clients.
• Ensured that effective selection and interviewing practices are used; influencing and educating client groups as needed.
• Administered bilingual new hire contracts as well as status changes to existing employees and implemented improvements to the process of contract issuance and management.
Achievements
• Nominated for the staff and faculty Awards for the year 2011-2012.
• Rated as Exemplary for the performance year 2011-2012.
Recruitment and OD Officer
January 2008 - May 2011
Supporting the R & OD operations and maintaining a high level of professional services offered to internal and external clients within the following areas:
• Pre-Hiring, Orientation and On-Boarding processes and arrangements
• Advertising - Preparation and posting in various online sources and print materials
• New Hire Contract Administration - preparing bilingual contracts for all new hires
• Training program management - assisted the function with running a training needs analysis, creating a training program calendar and coordination of training courses and workshops.
Additional responsibilities taken-on:
• I-Recruit liaison on the R&OD Team during implementation and testing stages. Collected and compiled data for consultants on recruitment procedures to assist them with system design.
• Maintaining and updating contents of the HR intranet and new hires’ Website.
Main responsibilities in addition to providing administrative assistance to the HR department were to:
•Ensure the effective and efficient running of systems and files.
•Administer the recruitment process and conducted initial interviews when needed.
•Issue Offer letters and contracts and updated them on the system.
•Communicate with managers for any change in employee status.
•Liaise with employees on all levels & deal with all inquiries promptly & confidentially.
•Coordinate with payroll for any leavers and logged them on the system; issued leaver letters.
•Process new starters and updated them on the system.
•Review employee performance appraisal systems under supervision of manager on a quarterly basis.
•Monitor absence forms & sick leaves and pass them on to the finance dept.
Achievements:
•Organized the file system by arranging employee records according to each dept to make it easier to locate files.
•Contributed successfully towards conducting a better employee performance review by suggesting new ideas to increase its effectiveness.
•Suggested to develop a new database with the finance dept to provide access to all common information required regarding employee status.
Achievements:
•Organized the file system by arranging employee records according to each dept to make it easier to locate files.
•Contributed successfully towards conducting a better employee performance review by suggesting new ideas to increase its effectiveness.
•Suggested to develop a new database with the finance dept to provide access to all common information required regarding employee status.
Undertaking a University of London International Online Masters Degree Program from Birbeck College in Organizational Psychology. Expected date of Completion is Sep - Dec 2015. Modules covered and to be covered include: Learning & Development, Employee Relations and Motivation, Leadership and Performance Management, Selection and Assessment, Understanding Organizations and Change, Life Career Development, Work and Well-Being and a Research Project.
Result: 2.1. Upper Second Class Degree honours. Core subjects included: Human Resource Management, Business Policy, Principles of Marketing, Management Research Methods, Global Information Management e.t.c. •Dissertation-Major project & analysis conducted as part of BA (Hons) Business Information Management Degree in the final year (10,000 words): ‘The impact of E-business practices on IT-Hardware companies’. Minimal supervisor guidance; Obtained a High 2:1.
(Result: Distinction) Core subjects included: Personnel Management, Business Marketing, International Business, Professional Development e.t.c. •Group Project: Corporate study, analysis & presentation conducted as part of NCBS course: ‘Unilever’; entailed detailed study of company background, financial analysis, products and overall performance using Word, Excel, PowerPoint; analysing results & incorporating findings in a comprehensive report. Result - Obtained highest marks on the report and 2nd best presentation.
