Reham Ahmed, Sales and Marketing Manager

Reham Ahmed

Sales and Marketing Manager

homeeg

Location
Egypt - Cairo
Education
Bachelor's degree, محاسبة
Experience
5 years, 0 Months

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Work Experience

Total years of experience :5 years, 0 Months

Sales and Marketing Manager at homeeg
  • Egypt - Cairo
  • March 2013 to August 2014

1. Marketing Manager/E-Marketing Specialist.

Responsibilities:

• Determine the suitable places for distribution of the publication.
• Make a Barter Deals with the suitable exhibition to distribute the publication.
• Deliver content via LinkedIn, Twitter, Facebook, email, or direct mail.
• Supervise social media outreach.
• Coordinate and deliver email campaigns
• Improve communication efficiencies within company.
• Manage video content.
• Create and distribute customer surveys.


2. Sales Manager:

Responsibilities:

• Follow the sales team.
• Report to the General Manager weekly.
• Sell ads for publications, Catalog.
• Sell profiles in the website.
• Perform cold calling to get the attention of possible clients.
• Visit businesses to inquire about advertising sales.
• Sell ad space.
• Present different options to client, including images, designs, and font sizes.
• Build relationships with clients.
• Understand the needs of each client.
• Know all advertising options.
• Keep abreast of changes within the publication's demographics.
• Focus on growing existing accounts and acquiring new clients.
• Conduct meetings.
• Make sales presentations.

E-Marketing Specialist. at IBI
  • Egypt - Cairo
  • March 2012 to June 2012

• Manage the data in the website
• Add or remove items from the Data base.
• Manage off page SEO of the website.
• Manage SEO of the items in the site
• Manage Facebook account and Facebook Advertise.
• Make Google Adword ADS.
• Analyze the website traffic and decided the suitable places for advertising.
• Manage Social Network accounts(twitter, linked in, Google Plus).
• Manage Utube account Design videos and upload it.

E-Marketing Specialist at Josoor for Internet Marketing
  • Egypt - Cairo
  • April 2012 to May 2012

• Moderate Facebook Account.
• Moderate Google plus Account.
• Moderate Utube Account.
• Moderate Tiwtter Account.

Sales Agent/Customer Relatonship Management leader/Website Adminstartion,data entry at Oteena Technology
  • Other
  • July 2009 to March 2012

1. CRM Rep. (Customer Relationship Management).
Responsibilities:
• Receive RMA and maintenance items From Customer.
• Send it to supplier, follow with the supplier and handle the customer.
• Install Operating System, check software problem and try to help customer’s and solve it immediately.
• Receive customer complain through the phone and solve it during the call.
• Follow up customers who purchase from our company, to check if they face a problem solve it.
• Call suppliers to check availability of some items needed for one of our customers.

2. Call Center/Telesales Supervisor.
Responsibilities:
• Make sales during the phone.
• Follow delivery of the product to the customer.
• Take customer opinion about our services, and website.
• Make offers to customers who want to buy one of our products.
• Make sales report in the end of the month.
• Have target sales to achieve it.
• Deliver our offers to customer by the way he prefer (SMS, E-mail, or By Phone).
• Chat with customers through the website, and manage orders from the website.
• Call suppliers to check availability of some items needed for one of our customers.

3. Online Web Admin/E-Marketing Specialist.
Responsibilities:
• Manage the data in the website
• Add or remove items from the Data base.
• Manage off page SEO of the website.
• Manage SEO of the items in the site
• Manage Facebook account and Facebook Advertise.
• Make Google Adword ADS.
• Analyze the website traffic and decided the suitable places for advertising.

Office Manager at El Mothda for Trading
  • Egypt - Cairo
  • June 2008 to November 2008

Office Manager:
• Ordering supplies
• Performing payroll duties
• Performing accounting duties
• Taking phone calls
• Performing general everyday tasks necessary for the efficient running of the business.

Education

Bachelor's degree, محاسبة
  • at Faculty of Commerce
  • July 2010
High school or equivalent, أدبى
  • at Gamal Abd El nasser Expermintal language School
  • May 2006

Bayt Tests

Internet Marketing Test
Score 72%

Specialties & Skills

Customer Service
Team Management
Call Center
Marketing
Data Entry
MS Office
Internet
Negotiation Skills.
Time Management
Presentation Skills
team Work

Languages

English
Expert
Arabic
Expert

Training and Certifications

(Training)
An Introduction to Marketing (Training)
Training Institute:
Wharton School-University of Pennsylvania (online learning)
Date Attended:
October 2014
Organizational Behavior (Training)
Training Institute:
Knowledge training center
Date Attended:
April 2009
E-Commerce & E-Marketing, B2B Diploma, . (Training)
Training Institute:
Cairo University 2010
Date Attended:
October 2010
Principles and Fundamentals of Business Administration, (Training)
Training Institute:
Mada for Media Development
Date Attended:
February 2011
ICDL Course (International Computer Driving Licenses) (Training)
Training Institute:
Cairo University
Date Attended:
February 2008
Product and Market Analysis (Training)
Training Institute:
institute of E-Commerce and Technology
Date Attended:
February 2011