ريهام أحمد, Sales and Marketing Manager

ريهام أحمد

Sales and Marketing Manager

homeeg

البلد
مصر - القاهرة
التعليم
بكالوريوس, محاسبة
الخبرات
5 years, 0 أشهر

مشاركة سيرتي الذاتية

حظر المستخدم


الخبرة العملية

مجموع سنوات الخبرة :5 years, 0 أشهر

Sales and Marketing Manager في homeeg
  • مصر - القاهرة
  • مارس 2013 إلى أغسطس 2014

1. Marketing Manager/E-Marketing Specialist.

Responsibilities:

• Determine the suitable places for distribution of the publication.
• Make a Barter Deals with the suitable exhibition to distribute the publication.
• Deliver content via LinkedIn, Twitter, Facebook, email, or direct mail.
• Supervise social media outreach.
• Coordinate and deliver email campaigns
• Improve communication efficiencies within company.
• Manage video content.
• Create and distribute customer surveys.


2. Sales Manager:

Responsibilities:

• Follow the sales team.
• Report to the General Manager weekly.
• Sell ads for publications, Catalog.
• Sell profiles in the website.
• Perform cold calling to get the attention of possible clients.
• Visit businesses to inquire about advertising sales.
• Sell ad space.
• Present different options to client, including images, designs, and font sizes.
• Build relationships with clients.
• Understand the needs of each client.
• Know all advertising options.
• Keep abreast of changes within the publication's demographics.
• Focus on growing existing accounts and acquiring new clients.
• Conduct meetings.
• Make sales presentations.

E-Marketing Specialist. في IBI
  • مصر - القاهرة
  • مارس 2012 إلى يونيو 2012

• Manage the data in the website
• Add or remove items from the Data base.
• Manage off page SEO of the website.
• Manage SEO of the items in the site
• Manage Facebook account and Facebook Advertise.
• Make Google Adword ADS.
• Analyze the website traffic and decided the suitable places for advertising.
• Manage Social Network accounts(twitter, linked in, Google Plus).
• Manage Utube account Design videos and upload it.

E-Marketing Specialist في Josoor for Internet Marketing
  • مصر - القاهرة
  • أبريل 2012 إلى مايو 2012

• Moderate Facebook Account.
• Moderate Google plus Account.
• Moderate Utube Account.
• Moderate Tiwtter Account.

Sales Agent/Customer Relatonship Management leader/Website Adminstartion,data entry في Oteena Technology
  • غير ذلك
  • يوليو 2009 إلى مارس 2012

1. CRM Rep. (Customer Relationship Management).
Responsibilities:
• Receive RMA and maintenance items From Customer.
• Send it to supplier, follow with the supplier and handle the customer.
• Install Operating System, check software problem and try to help customer’s and solve it immediately.
• Receive customer complain through the phone and solve it during the call.
• Follow up customers who purchase from our company, to check if they face a problem solve it.
• Call suppliers to check availability of some items needed for one of our customers.

2. Call Center/Telesales Supervisor.
Responsibilities:
• Make sales during the phone.
• Follow delivery of the product to the customer.
• Take customer opinion about our services, and website.
• Make offers to customers who want to buy one of our products.
• Make sales report in the end of the month.
• Have target sales to achieve it.
• Deliver our offers to customer by the way he prefer (SMS, E-mail, or By Phone).
• Chat with customers through the website, and manage orders from the website.
• Call suppliers to check availability of some items needed for one of our customers.

3. Online Web Admin/E-Marketing Specialist.
Responsibilities:
• Manage the data in the website
• Add or remove items from the Data base.
• Manage off page SEO of the website.
• Manage SEO of the items in the site
• Manage Facebook account and Facebook Advertise.
• Make Google Adword ADS.
• Analyze the website traffic and decided the suitable places for advertising.

Office Manager في El Mothda for Trading
  • مصر - القاهرة
  • يونيو 2008 إلى نوفمبر 2008

Office Manager:
• Ordering supplies
• Performing payroll duties
• Performing accounting duties
• Taking phone calls
• Performing general everyday tasks necessary for the efficient running of the business.

الخلفية التعليمية

بكالوريوس, محاسبة
  • في Faculty of Commerce
  • يوليو 2010
الثانوية العامة أو ما يعادلها, أدبى
  • في Gamal Abd El nasser Expermintal language School
  • مايو 2006

اختبارات بيت.كوم

Internet Marketing Test
Score 72%

Specialties & Skills

Customer Service
Team Management
Call Center
Marketing
Data Entry
MS Office
Internet
Negotiation Skills.
Time Management
Presentation Skills
team Work

اللغات

الانجليزية
متمرّس
العربية
متمرّس

التدريب و الشهادات

(تدريب)
An Introduction to Marketing (تدريب)
معهد التدريب:
Wharton School-University of Pennsylvania (online learning)
تاريخ الدورة:
October 2014
Organizational Behavior (تدريب)
معهد التدريب:
Knowledge training center
تاريخ الدورة:
April 2009
E-Commerce & E-Marketing, B2B Diploma, . (تدريب)
معهد التدريب:
Cairo University 2010
تاريخ الدورة:
October 2010
Principles and Fundamentals of Business Administration, (تدريب)
معهد التدريب:
Mada for Media Development
تاريخ الدورة:
February 2011
ICDL Course (International Computer Driving Licenses) (تدريب)
معهد التدريب:
Cairo University
تاريخ الدورة:
February 2008
Product and Market Analysis (تدريب)
معهد التدريب:
institute of E-Commerce and Technology
تاريخ الدورة:
February 2011