Assistant to School Superintendent (Admin Affairs) & Quality Assurance Team Member
Capital International Schools
مجموع سنوات الخبرة :14 years, 6 أشهر
1. Meeting parents, processing and following all their concerns.
2. Reflections of parents concerns and suggestions during parent’s conferences.
3. Investigating and filtering parents’ issues before meeting School Superintendent.
4. Handling any concerns received via phone or email.
5. Drafting parents correspondences.
6. Arranging parents meetings with School Superintendent
7. Arranging Dept. Meetings with School Superintendent
8. Preparing PowerPoint presentations.
9. Monitoring the school cafeteria service.
10. Filing system of School Superintendent Office.
11. Designing school emergency phone tree with assistance of HR Dept.
12. Reporting and following up any issues regarding safety, cleanness and maintenance across school campus.
13. Forwarding and following up any transportation issues and/or matrons’ violations of school.
14. Getting different documents signed by School Superintendent for processing.
15. Translating documents/correspondences.
16. Any other assignments delegated by School Superintendent.
● Quality Assurance Team Member Responsibilities
1. Ensuring a comprehensive understanding of School's mission and vision by all stakeholders.
2. Monitoring all operations, report and resolve problems that affect quality of the educational process.
3. Designing and review procedures and policies to ensure the flow of the operations.
4. Following up the accurate implementation of policies and procedures.
5. Ensuring that all correspondences and communication channels reflect a high professional image of the school.
6. Supervising and guide administrative staff members and support staff.
7. Participating and cooperate with the Quality Assurance Team members to ensure the consistency of a solid Professional Development Program for the staff members.
8. Facilitating proactive solutions to resolve any operational conflicts.
9. Assuring the reliability and consistency effective communication with all stakeholders.
I started as an Office Manager to The School's Executive Director then got promoted to Administrative Manager.
Alongside the tasks of the Office Manager to the Ex. D. I took over more wide administrative responsibilities.
Responsible for the all the logistics of the SAT tests and all the required arrangements for the school as a Test Centre.
Collected and prepared all files, data, documentation required to obtain AdvancED accreditation.
Assisting and answering all demands and queries of the AdvancED QAR Team during their inspection visit to the GP School.
GP School was granted full accreditation for 5 years.
Office Manager Tasks:
Fully responsible for all the administrative operations of the school’s Executive Director. Receiving parents’ requests, forwarding them to the concerned party and ensuring that requests are being met in timely manner.
Member of the School Improvement Committee.
Arranging admin. meetings & parents meetings \[agendas, minutes and action plans\]
Assisting GP departments in any requested assignments including events, reports cards, current/new expats requests and AdvancED.
Reporting and following up all comments & feedback received from parents.
Handling all appointments of Ex. D. including internal & external appointments and parents interviews.
Responsible for all Ex. D. Office internal & external correspondences and circulars and filing system. Creating general forms to be used by other departments.
Responsible for all aspects of secretarial work, carrying out all the administrative requirements for the two major investment departments \{Investment Banking Dept. & Alternative Investments Dept.\}, including updating the investors database in MENA and worldwide, keeping track record of the alternative investments funds. Coordination between Investment Department and Rick Management Dept
Supporting the sales team to achieve the assigned goals through organizing customers’ seminars, following customers' demands, arranging business trips for sales engineers and updating customer database to ensure the availability of information needed. Responsible for the accurate and full presentation of technical and financial offers of tenders. Arranging weekly sales meeting. Synchronizing jobs between Egypt office sales team and sales teams of worldwide company branches.
Responsible for all the office management and accounting tasks, handling Credit control, monitoring office expenses and the stock balance. Following up the execution of all orders from stock or imported, organizing management business trips, organizing seminars (Middle East and local), handling petty cash, setting up computer system to improve the follow up of customer visits, offers, received orders and claims. Communicating with the branches in Paris, UK and USA to follow up the perfect execution of the customers’ demands.
Handling the accounts and effectively implementing the advertising campaign requirements. The tasks included:
Market Research
Media
Strategic Thinking
Creating concepts for the advertising material
Responsible for promoting “Le-Meridien Worldwide” membership program.
Following up Top VIP guests demands and communicating with the Le-Meridien & Forte Grand Head Office in UK. Reporting to the Deputy General Manager.