Reham Alghamdi

• prepare, edit, and distribute correspondence, reports, and documents.
• Serve as a contact between departments, staff, and external contacts.
• Process invoices, expense reports, and purchase orders.
• Support budget tracking and bookkeeping tasks.
• Ensure efficiency and organization within the workplace.

Oversee and manage the project filing system to ensure proper documentation control.
• Ensure timely completion of regular reports, and track deliverables.
• Follow up with customers post-sale and manage various departmental communications.
• Develop, maintain the department's network directory, and prepare distribute controlled documents.
• Address project inquiries and communication in the absence of team members.

• Address and resolve customers inquiries and guide prospective students through the enrollment process.
• Manage work schedules to ensure deadlines are met and shifts are fully staffed.
• Generate reports on customers satisfaction and other performance metrics.
• Oversee efficient business operations by assigning tasks based on staff strengths.
• Provide administrative support to the departments management.
• Assist with preparing and organizing project documents such as designs, proposals, technical reports, and specifications.
• Support reception tasks, phone handling, mail distribution, and coordinate meetings with customers, along with other assigned
duties.

• Manage visitors information according to scheduled appointments, while efficiently handling phone inquiries, relaying
messages, and providing detailed information on programs and facilities.
• Document all equipment transactions accurately and ensure secure access to hospital facilities.
• Train and mentor new team members, fostering the highest standards of product delivery to customers.
• Strategically plan and schedule day and night shifts, optimizing team performance and ensuring operational continuity.
• Supervise the team to maintain peak efficiency and productivity in daily operations.
• Proactively addressed and resolved customer complaints, consistently ensuring exceptional customer satisfaction.