assistant manager operations
LENSKART SOLUTIONS PVT LTD
مجموع سنوات الخبرة :15 years, 4 أشهر
• Assisted in designing and developing interactive dashboards using Power BI for various business units.
• Collected, cleaned, and transformed data from multiple sources to ensure accurate analysis.
• Created visually appealing and insightful visualizations, reports, and KPI dashboards.
• Collaborated with cross-functional teams to identify business requirements and translate them into meaningful metrics and visualizations.
• Conducted statistical analysis to identify patterns, trends, and correlations in logistics data.
• Integrated dispatch and logistics data from different sources (e.g., ERP systems, tracking systems) into Power BI.
• Developed key metrics and KPIs related to delivery performance, transportation costs, and inventory management.
• Implemented filters, slicers, and dynamic visuals to enable users to explore and interact with the data.
• Presented the dashboard to the logistics team, highlighting opportunities for process improvement and cost savings.
• Assisted in analyzing and optimizing dispatch and logistics operations through data analysis.
• Coordinate and oversee daily dispatch operations, ensuring efficient allocation of resources and timely delivery of goods.
• Manage a team of dispatchers, providing guidance, training, and performance evaluations
• Develop and implement standard operating procedures (SOPs) to streamline operations and improve efficiency.
• Monitor and analyze key performance indicators (KPIs) to identify areas for improvement and implement corrective actions.
• Handle customer inquiries, resolve issues, and ensure high levels of customer satisfaction.
• Oversee day-to-day operations of finished goods and raw material warehouse.
• Prepared shipping documents, including bills of lading, delivery notes, and customs documentation.
• Managing the overall operations of Dispatch & Logistics and customer problems.
• Assisted in resolving any dispatch or logistics-related issues.
Evolved to handle MIS, documents and records management for streamlined operations.
Lead search and perform on quality checks whenever is required, data downloading, processing, cleaning and formatting.
Excellent in MS Word and Ms Excel, familiar with excel formulas i.e. Vlookup, Hlookup, Pivot Table, Pivot Chart, If condition, and more.
Filling of records, documentation and drafting letters.
Handled incoming calls and managed outgoing calls for database updating.
Deals with the local vendors, negotiate price and procure office accessories.
Coordinate with marketing managers and maintain records of advertisement and payment status.
Managed magazines subscribers, shipping magazine to Pan India through 3PL logistics on time and maintain their records.
Proficient with Ms Office (Word, Excel, Access, Power Point, Outlook etc).
Despite being from a non-technical background, my inclination has been more towards data science. I having 11 years of experience encompassing in e-commerce and logistic supply chain operations transitioning to Data Science or Data Analysts. I'm having skill in Python, SQL, PowerBI etc. and knowledge in data analysis, machine learning, statistical modeling and data visualization.