Customer support Executive
Qubee(sharptel)
Total years of experience :3 years, 10 Months
Working as “Customer Support Executive & Technical sales” Since 10 July 2017 to present.
• I am responsible for all 4G LTE Corporate Deployments, Rectification, Pre & Post survey
• Installation all types of indoor, outdoor unit, configuration, layer two, assigning vlan.
• Working on Outlook, Skype, Google Map, for coordinates, any desk, team viewer.
• My client All JS BANK hyd, Sukkur Region, HMB, Bank Alfalah, Data One
• Dawlance, Pepsi. & different link of cyber net, super net.
Working as CPEI (customer premises equipment installer officer) since 30 April 2015 to28 Feb 2017. In this job I performed activity on the bases of LAN, WLAN TCP/IP/DHCP/ARP, DEFAULT GATEWAY, DNS SERVER, STATIC IP’S D-SLAM, MDF, ZTE, HUAWEI EQUIPMENT, et’c.
• All types of PTCL Modem installation
• VPN installationConfiguration
• Trouble shooting/rectification
• Ptcl CRM Software, ptcl support, maximo.
Working as a Telecom Engineer in BSS depart on ufone and C.M.pak 3G, 4G project and performing activities in Karachi, hydrabad, region.
• Installation of 3G filters
• Installation of RRU 2100
• BTS installation
• Installation and commissioning of RTN900 series MW
• Dismentling
• Acceptance Test of BTS
• 3G optimization survey
• Power Cube installation and cutover
• Alarm patching and configuration
Dear Sir/Madam, I am a graduate in Electronics Engineering (2014) from MEHRAN University of Engineering & Technology. I have remained throughout my student carrier an outstanding student. I possess very good planning and coordination skills at different levels of management in addition of having the experience of preparing reports and organizing various events. Throughout my carrier I have proved to be a very good team player having the ability to do all sorts of assigned works. I tried my best to cover all core areas of Electronics throughout my student carrier. I intend to be a part of your worthy team. I intend to present and prove all that I have learnt from my Carrier. And for that I am sure I will be given a chance to work in a dynamic industry like yours. I look forward to hearing from you soon. Thanking you. Yours truly, Muhammad Rehan Mob# +92-3342801913 Email: