Muhammad Obaidullah

Job Responsibilities:
Develop and execute sales strategies to achieve sales targets and expand market reach for a wide range of building materials, including Steel Rebar, Epoxy Steel Rebar, MDF, White wood, Marine Plywood, Commercial Plywood, Wire mesh.

Identify potential clients and establish strong relationships with key decision-makers in the construction industry, including contractors, builders, architects, and project managers. • Conduct market research to identify new business opportunities and stay updated on industry trends, competitors, and customer needs.
Present and promote company products to potential customers through various channels, including site visits, meetings, presentations, and trade exhibitions.
Understand customer requirements, provide technical knowledge about the products, and recommend suitable solutions to meet their needs
Prepare and negotiate sales contracts, ensuring terms and conditions are favorable for both the company and the customer.
Collaborate with internal teams, including procurement, logistics, and customer service, to ensure timely delivery of products and resolve any issues or concerns raised by customers.
Track and analyze sales data, prepare sales reports, and provide feedback to management on market trends, customer preferences, and sales performance.
Maintain accurate records of sales activities, customer interactions, and follow-up actions in the company's CRM system.
Stay updated on product knowledge, industry regulations, and market developments to effectively communicate value propositions and differentiate company offerings.
Build and maintain strong relationships with existing customers, ensuring customer satisfaction and maximizing repeat business.
Collaborate with the marketing team to support promotional activities, participate in trade shows, and provide input on marketing materials.

Maximize income generation for the company, and achieving sales targets.
• Coordinate all aspects of the sales process from initial enquiry/RFP through to closing of the opportunity.
• Generate project/business opportunities to meet company’s business plans and growth strategies.
• Drive the development and implementation of the sales and marketing strategy.
• Undertake research to identify opportunities and threats in the market place.
• Attend networking events, trade exhibitions and promotional events to gather market information and promote the system/product.
• Monitor customer satisfaction, implementing procedures and activities to compile client feedback.
• Ensure that all marketing materials, documents and correspondence are updated and adhered to the corporate image.
• Represent the company in a professional manner at all times.
• Develop solid, long-term relationships with prospects and maintain existing customer’s relationship within the commercial construction industry.
• Follow up with the client along the execution of the project.
• presentations, proposal, and contracts.
• Ensure all communication with customers is in accordance with our standards and

• Directly responsible for complete in and out of the Wood Section occupying almost 5000 Sqm area based in Mabellah, Muscat.
• Provided outside sales representation to construction company and local traders.
• Developed strategic sales initiatives that grew the company hold on critical market share located in rural area, and strategized sales territory that lay dormant for more than 2 years
• Successfully competed against area building supply stores and effectively “out sold” them, creating a customer loyalty base that provided company growth and unparalleled revenue gains.
• Meeting with Contractor and Construction company for their material requirement
• Provide technical knowledge about the product and assure them about quality.
• Known for aggressively selling Shuttering Plywood, White Wood, Red wood, Wooden Plank and won numerous vendor awards for most Timber sold by a rep within the company, always staying on top for sales.
• Managing the tasks of 3 construction sales representatives
• Creating a budget plan for the promotion of products to be executed across various media platforms and getting it approved from the clients
• Following a strict schedule including various shift timings throughout the day
• Conducting workshops and seminars for the promotion of productions for the construction managers and other professionals involved in the construction industry
• Creating detailed sales reports and submitting them to the General Manager on a weekly basis.

Conduct Site Survey, Quote as per site/client requirement
* Follow up for the PO and Deliver the material as per PO and invoice
submission
* Product Installation, configuration and Proper testing, Technical Support
* Provided with the network topologies for presenting to customer.
* Team up with the project managers and technicians to ensure the final
design.
* Provided design support, upgradation and changes to the existing systems.
* Travelling to visit potential clients
* Establishing new, and maintaining existing, relationships with customers
* Managing and interpreting customer requirements
* Persuading clients that a product or service will best satisfy their needs
* Calculating client quotations
* Negotiating and closing sales by agreeing terms and conditions
* Offering after-sales support services
* Administering client accounts
* Meeting regular sales targets
* Recording and maintaining client contact data
* Co-coordinating sales projects
* Supporting marketing by attending trade shows, conferences and other
marketing events
* Making technical presentations and demonstrating how a product will
meet client needs, solving client problems
* Providing training and producing support material for the sales team

Convergys Corporation is a corporation based in Cincinnati, Ohio, that
sells customer management and information management products,
primarily to large corporations. They have approximately 130, 000
employees across 33 countries.
Job functions:
* installing and configuring Comcast device like router, modem over the phone
or chat;
* talking clients through a series of actions, either face-to-face or over the
telephone, to help set up systems or resolve issues;
* troubleshooting system and network problems and diagnosing and solving
hardware or software faults;
* providing support, including procedural documentation and relevant reports;
* following diagrams and written instructions to repair a fault or set up a
system;
* supporting the roll-out of new applications;
* responding within agreed time limits to call-outs;
* working continuously on a task until completion (or referral to third parties, if
appropriate);
* prioritizing and managing many open cases at one time;

EXL Service is an operations management and analytics company. The services
offered by EXL are structured around insurance, banking, financial services,
utilities, healthcare, travel, transportation and logistics industries. EXL also
provides functional services, such as finance and accounting, legal support and
analytics to even more industries, including professional service, retail,
manufacturing and energy. The company is headquartered in New York City with
more than 26, 000 professionals in locations throughout the United States, Europe,
Asia, Latin America and South Africa.
Job functions:
* Open and maintain customer accounts by recording account information
* Resolve product or service problems by clarifying the customer's complaint;
determining the cause of the problem; selecting and explaining the best solution to
solve the problem; expediting correction or adjustment; following up to ensure
resolution
* Contribute to team effort by accomplishing related results as needed
* Generate sales leads, Identify and assess customers’ needs to achieve satisfaction
* Build sustainable relationships of trust through open and interactive communication
* Provide accurate, valid and complete information by using the right methods/tools
* Meet personal/team sales targets and call handling quotas.
* Handle complaints, provide appropriate solutions and alternatives within the time
limits and follow up to ensure resolution