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Reiann Vidal, Admin Secretary Receptionist

Reiann Vidal

Admin Secretary Receptionist·Nano Tech

Qatar

Diploma, Management

Work experience

Total years of experience: 14 years, 3 months

Admin Secretary Receptionist

September 2019 - Present

Nano Tech

Doha, Qatar

September 2019 - Present

Working as a Sales And Admin the same time in our office.

As a Sales - Results-driven and consistent salesperson with exceptional analytical and forecasting abilities and commitment to teamwork. Dedicates time to helping and communicating with customers to build trust and develop long-term working relations.

As a secretary - An organized secretary can expertly handle tasks that allow you and your team time to focus on high-level work. They'll answer calls, manage calendars, greet guests, handle correspondence, and more without letting anything slip through the cracks.

Company industry:
Retail & Wholesale
Job role:
Sales

Receptionist

August 2013 - Present

Governore West Bay Suites and Residences

Doha, Qatar

August 2013 - Present

 Ensure all customers receive outstanding service which follows the S.A.L.E.S process.
 Greet customer when entering or leaving establishments.
 Pleasantly deal with customers to ensure satisfaction.
 Make sales referrals, cross-sell product and introduce new ones.
 Issue receipts, refunds and changes.
 Handle cash transaction with customer.
 Maintain clean and tidy checkout areas.
 keep reports of transactions.
 Perform other task as assigned from time to time by store management.
 Carry instructions given by management team and head office.
 Always adhere to all company policies and procedures and licensing law.
 Be responsible for evacuation in cases of emergency acting as first point of contact for guest and the emergency services.
 Arranges and checks the machine on daily basis and in an orderly manner.
 Ready to work in any shift, and on weekends and holidays.

Company industry:
Call Centers & Customer Care Outsourcing
Job role:
Support Services

Receptionist

April 2012 - August 2013

SM City Lipa

Philippines

April 2012 - August 2013

Services existing accounts, obtains orders, and establishes new accounts by planning and organizing daily work schedule to call on existing or potential sales outlets and other trade factors.
Adjusts content of sales presentations by studying the type of sales outlet or trade factor.
Focuses sales efforts by studying existing and potential volume of dealers.
Submits orders by referring to price lists and product literature.
Keeps management informed by submitting activity and results reports, such as daily call reports, weekly work plans, and monthly and annual territory analyses.
Monitors competition by gathering current marketplace information on pricing, products, new products, delivery schedules, merchandising techniques, etc.
Recommends changes in products, service, and policy by evaluating results and competitive developments.
Resolves customer complaints by investigating problems; developing solutions; preparing reports; making recommendations to management.
Maintains professional and technical knowledge by attending educational workshops; reviewing professional publications; establishing personal networks; participating in professional societies.
Provides historical records by maintaining records on area and customer sales.
Contributes to team effort by accomplishing related results as needed.

Company industry:
Hospitality & Accomodation
Job role:
Sales

Education

Manuel S Enverga Institute

April 2013

April 2013

Diploma, Management

Philippines

Skills

 Knowledgeable Microsoft powerpoint, Microsoft excel.  Communication, multitasking & interperson

Expert

Sales

Expert

Customer Service

Expert

Microsoft Excel

Intermediate

Receptionist

Expert

Languages

English

Expert

Hobbies and interests

Dancing Reading and Learning skilld