Reisan Honey Quijada  Rosales, Customer Service Agent/ Ground Steward

Reisan Honey Quijada Rosales

Customer Service Agent/ Ground Steward

Philippine Airlines

Location
United Arab Emirates - Abu Dhabi
Education
Bachelor's degree, Travel and Tourism
Experience
3 years, 6 Months

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Work Experience

Total years of experience :3 years, 6 Months

Customer Service Agent/ Ground Steward at Philippine Airlines
  • Philippines
  • July 2012 to December 2015

*Responsible for Check-in of passengers International and Domestic flights with documentation.
*Handled Boarding gates both International and Domestic flights.
*Handled arrival flights both International and Domestic
*Provide courteous and efficient handling of passengers (VIPs) with customer satisfaction at Mabuhay Lounge both International and domestic area.
*Facilitates passengers for immediate connection to avoid inconvenience.
*Reports to supervisor daily flight reports/activities.

Education

Bachelor's degree, Travel and Tourism
  • at Lyceum of the Philippine University - Batangas
  • April 2012

Lyceum of the Philippines University-Batangas Bachelor of Science in Tourism June 2008-April 2012 University of Batangas Secondary June 2004- April 2008

Specialties & Skills

Team Leadership
Client Service
Tourism
Call Center Management
Airport Management
Time Management/ People Management/Team Work Skills
Oral/Verlbal Skill//Technical Knowlege//Strong Work Ethic//Handling Pressure
Effective Communication/Adaptable/Team Player/Problem Solver/Computer Literate

Languages

English
Expert