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Relyn Dela Pena, Branch Service Associate (Teller)

Relyn Dela Pena

Branch Service Associate (Teller)·TRBank Inc, A Rural Bank

Philippines

Bachelor's degree, Accounting Information System

Work experience

Total years of experience: 1 years, 5 months

Branch Service Associate (Teller)

January 2025 - Present

TRBank Inc, A Rural Bank

Cebu City, Philippines

January 2025 - Present

Processed over-the-counter deposits, withdrawals, and check transactions, ensuring accurate
and efficient banking services.
Verified transaction documents and account information, maintaining compliance with
banking policies and minimizing processing errors.
Assisted customers with financial transactions and inquiries, enhancing customer satisfaction
and service quality.

Company industry:
Banking

Marketing Assistant (Intern)

February 2025 - May 2025

TRBank Inc, A Rural Bank

Cebu City, Philippines

February 2025 - May 2025

Assisted in promoting the banks products and services, increasing customer awareness and
engagement.
Prepared and organized marketing reports and documentation, improving record accuracy
and accessibility.
Supported customer outreach initiatives, contributing to stronger client relationships and
service delivery.

Company industry:
Banking

Education

State University of Northern Negros

June 2025

June 2025

Bachelor's degree, Accounting Information System

Philippines

Vito National High School

July 2021

July 2021

High school or equivalent, Senior High School- General Academic Strand

Philippines

Skills

ACCOUNTING
Intermediate
ACCOUNTING
Intermediate
ACCOUNTING INFORMATION SYSTEMS
Intermediate
ACCOUNTING INFORMATION SYSTEMS
Intermediate
ADMINISTRATIVE SUPPORT
Intermediate
ADMINISTRATIVE SUPPORT
Intermediate
COMMUNICATIONS
Intermediate
COMMUNICATIONS
Intermediate
COMPLEX PROBLEM SOLVING
Intermediate
COMPLEX PROBLEM SOLVING
Intermediate
CUSTOMER SERVICE
Intermediate
CUSTOMER SERVICE
Intermediate
DATA MANAGEMENT
Intermediate
DATA MANAGEMENT
Intermediate
DETAIL ORIENTED
Intermediate
DETAIL ORIENTED
Intermediate
MICROSOFT OFFICE
Intermediate
MICROSOFT OFFICE
Intermediate
ORGANIZATIONAL AWARENESS
Intermediate
ORGANIZATIONAL AWARENESS
Intermediate

Training and Certifications

Certifications
Coursera Certificate Microsoft Word Virtual Learning Program
Certificate of Publication