مجموع سنوات الخبرة: 14 سنوات, 7 أشهر
سبتمبر 2014
إلى حتى الآن
call center agent
في standard arabian business and enterprises company
البلد :
الكويت - حولي
• Receiving call through phone and internet using talabat, calling customer back for their feedbacks. As well as updating all the data of our customers.
• Making daily, weekly and monthly customer counts and sales report.
• Responsible for making all office/paper works for our dept.
• Quickly recorded transactions in micros system to deliver prompt service.
• Maintaining positive working relationships with others to have harmonious environment.
• Assisted in cashiering and point of sale (POS) system procedure.
• Responsible for updating all board reports, following up late orders/deliveries.
• Handling guest complain as well and providing them with good service.
• Acting Team Leader (trainee). Routinely supporting other areas of the restaurant as requested and completing financial transaction such as closing/voiding/editing closed checks.
• Making daily, weekly and monthly customer counts and sales report.
• Responsible for making all office/paper works for our dept.
• Quickly recorded transactions in micros system to deliver prompt service.
• Maintaining positive working relationships with others to have harmonious environment.
• Assisted in cashiering and point of sale (POS) system procedure.
• Responsible for updating all board reports, following up late orders/deliveries.
• Handling guest complain as well and providing them with good service.
• Acting Team Leader (trainee). Routinely supporting other areas of the restaurant as requested and completing financial transaction such as closing/voiding/editing closed checks.
سبتمبر 2013
إلى سبتمبر 2014
cashier
في Standard Arabian Business and Enterprises Company
البلد :
الكويت - حولي
• Verified cash drawer against the day receipts.
• Making sure to put all orders to our POS system and telling the barista about the order.
• Assisting customer with their inquiries, giving or up selling our new/best products.
• Ensuring restaurants cleanliness all the time.
• Keep records for all the materials and ingredients for our monthly inventory.
• Helping co-workers during busy time such as making drinks as well, and serving customers aside from being a cashier.
• Taking orders and attending customers need as fast as possible, checking on them from time to time.
• Checking everything before every shift starts and as well during closing shift.
• Making sure all payments is closed properly and making sure the money is balance with our days receipt.
• Responsible for changing the table set up and preparing needed things everyday depends on the days event
• Making sure to put all orders to our POS system and telling the barista about the order.
• Assisting customer with their inquiries, giving or up selling our new/best products.
• Ensuring restaurants cleanliness all the time.
• Keep records for all the materials and ingredients for our monthly inventory.
• Helping co-workers during busy time such as making drinks as well, and serving customers aside from being a cashier.
• Taking orders and attending customers need as fast as possible, checking on them from time to time.
• Checking everything before every shift starts and as well during closing shift.
• Making sure all payments is closed properly and making sure the money is balance with our days receipt.
• Responsible for changing the table set up and preparing needed things everyday depends on the days event
ديسمبر 2010
إلى مارس 2011
Admin Coordinator
في east ridge golf club
البلد :
الفلبين
• Maintaining and organizing all paper such as asking for quotations from suppliers for our operation equipments and materials needed specially the one being used in maintaining the golf course area.
• Liable for the payroll and schedules of the staffs. Updating our manager about staff loans and any work related inquiries.
• Making and updating daily orders needed for the operation, making sure that all paid receipts is submitted to the accounting office every morning.
• Organizing all important documents and receipts for finalization and signature from the top management.
• Attending weekly meeting with the managements discussing about the said week issues and reports.
• Responsible for maintaining, updating, filing all operational files for the gold course area.
• Making rounds to check the operation and maintenance staff on field.
• Liable for the payroll and schedules of the staffs. Updating our manager about staff loans and any work related inquiries.
• Making and updating daily orders needed for the operation, making sure that all paid receipts is submitted to the accounting office every morning.
• Organizing all important documents and receipts for finalization and signature from the top management.
• Attending weekly meeting with the managements discussing about the said week issues and reports.
• Responsible for maintaining, updating, filing all operational files for the gold course area.
• Making rounds to check the operation and maintenance staff on field.
فبراير 2009
إلى مارس 2009
Food and Beverage Server
في Padis Point RestoBar
البلد :
الفلبين
giving and taking orders, bussing out of table... attending to customers needs.
يناير 2009
إلى يناير 2009
Food and Beverages Services, Housekeeping
في Eastern Manila Hotel & Training Center
البلد :
الفلبين
giving services in restaurants, and doing the housekeeping in the hotel..
يوليو 2005
إلى يناير 2007
English Tutor
في VIVI English Training Center,Inc
البلد :
الفلبين
teaching English for Korean students. teaching them to read and write in English.
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