Remon Helmy, Call Center Agent

Remon Helmy

Call Center Agent

Jazeera Airways

Location
Kuwait - As Salimiyah
Education
Bachelor's degree, Bachelor of arts in sociology
Experience
3 years, 2 Months

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Work Experience

Total years of experience :3 years, 2 Months

Call Center Agent at Jazeera Airways
  • Kuwait
  • My current job since April 2021

Jazeera Airways K.S.C is a Kuwaiti airline with its head office on the grounds of Kuwait International Airport in Al Farwaniyah Governorate, Kuwait. It operates scheduled services in the Middle East, Nepal, Pakistan, Bangladesh, India, Sri Lanka and Europe. Its main base is Kuwait International Airport
customer service and telesales officer :
JULY 2021-TILL NOW
Receive customer calls and listen carefully, with the aimof solving their problems and effective communication Taking serious and effective steps with customer issues through communication channels, whether by phone, e-mail or social media. service and ensuring their comfort and safety You have the necessary capabilities, information and competence that help you work independently, such as direct communication with customers through the ticket desk or with the work team to reach the desired results. The ability to achieve the required sales from you as a member of the team and help the rest of the team to achieve target to reach the end of the month with the success of the entire department in achieving the numbers required of it in selling tickets and providing the best possible assistance to our customer

Education

Bachelor's degree, Bachelor of arts in sociology
  • at Assuit University
  • January 2013

Specialties & Skills

COMMUNICATIONS
CUSTOMER SERVICE
NUMBERS (SPREADSHEET)
REGISTRATION EVALUATION AUTHORISATION AND RESTRICTION OF CHEMICALS (REACH) REGULATIONS
CLEANLINESS
HYGIENE
LEADERSHIP
MANAGEMENT

Languages

English
Expert