Remon Saeed Shenoda Rizkallah, Project Manager

Remon Saeed Shenoda Rizkallah

Project Manager

i4 Solutions

Location
Qatar
Education
Bachelor's degree, Computer Science
Experience
13 years, 9 Months

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Work Experience

Total years of experience :13 years, 9 Months

Project Manager at i4 Solutions
  • Qatar - Doha
  • My current job since October 2018

Manage a team of Technicians required to execute the project within pre-defined time and commercial targets.
Manages the development, implementation and maintenance of the project schedule to deliver the project within agreed timeframes, resources and budget.
Ensures the quality of projects by determining quality requirements.
Serve as the single point of contact for the client and the project team execution related issues for all project.
Coordination with various international partners and local suppliers/sub-contractors for outsourced deliverables.
Provide technical expertise and on-site supervision, monitoring of the project in the entire implementation stage.
Carrying out scope of work assessment and formulating execution plan as per the project requirements.
Developing project scopes and objectives, involving all relevant stakeholders and ensuring technical feasibility.
Coordinating internal resources and vendors for the flawless execution of projects.
Maintaining the complete record of project related documentation and correspondence.
Establishing overall positive relationship with clients to ensure continuous or repeat business.
Participate in trainings and maintain awareness of developing trends and advances in various engineering technologies and services.
Educating client for latest technologies and Handover purpose.
Ensure resource availability and allocation.
Develop a detailed project plan to track progress.
Use appropriate verification techniques to manage changes in project scope, schedule and costs.
Measure project performance using appropriate systems, tools and techniques.
Perform risk management to minimize project risks.
Organizing the various professional people working on a project.
Using IT systems to keep track of people and progress.
Making sure that all the aims of the project are met.
Making sure the quality standards are met.

Projects Accomplishments:
Al Fardan Medical AMNM - Network Infrastructure Project.
Qatar Amiri Guards - Cisco CMS for Meeting Rooms Project.
Qatar Olympic Sports Museum - Network Infrastructure Project.
Council of Ministers - Cisco Firewall upgrade Project.
Hamad Port - Q Terminals - Containers Terminal 2 Network Infrastructure for ICT & CCTV.
North Oil Company - Offshore Network Refresh.
North Oil Company - Palo Alto Firewall Refresh.
North Oil Company - Cisco ISE.
North Oil Company - Offshore Firewall Refresh.
MWANI Qatar - CCIA Network Project.
State Audit Bureau - Cisco ISE Project.
QNB - Palo Alto Firewall Refresh for Branches.
Hilton ALAR Hotel, Lusail - Network Infrastructure Project.
Msheireb Doha Downtown - Phase 4 - Network Infrastructure for Data & CCTV Project.

Project lead - IT at Consolidated Gulf Co. (CGC)
  • Qatar - Doha
  • June 2016 to May 2018

•Manage a team of Technicians required to execute the project within pre-defined time and commercial targets.
•Manages the development, implementation and maintenance of the project schedule to deliver the project within agreed timeframes, resources and budget.
•Ensures the quality of projects by determining quality requirements.
•Serve as the single point of contact for the client and the project team execution related issues for all project.
•Provide technical expertise and on-site supervision, monitoring of the project in the entire implementation stage.
•Carrying out scope of work assessment and formulating execution plan as per the project requirements.
•Developing project scopes and objectives, involving all relevant stakeholders and ensuring technical feasibility.
•Coordination with various international partners and local suppliers/sub-contractors for outsourced deliverables.
•Coordinating internal resources and vendors for the flawless execution of projects.
•Maintaining the complete record of project related documentation and correspondence.
•Establishing overall positive and cordial relationship with clients to ensure continuous or repeat business.
•Participate in trainings and maintain awareness of developing trends and advances in various engineering technologies and services.
•Educating client for latest technologies and Handover purpose.
•Ensure resource availability and allocation.
•Develop a detailed project plan to track progress.
•Use appropriate verification techniques to manage changes in project scope, schedule and costs.
•Measure project performance using appropriate systems, tools and techniques.
•Report and escalate to management as needed.
•Manage the relationship with the client and all stakeholders.
•Perform risk management to minimize project risks.
•Establish and maintain relationships with third parties/vendors.
•Organizing the various professional people working on a project.
•Using IT systems to keep track of people and progress.
•Making sure that all the aims of the project are met.
•Making sure the quality standards are met.
Projects Accomplishments:
•Mall of Qatar (MOQ project)
•Ministry of Interior - Security Systems Dep. (MOI-SSD projects)
•Ministry of Interior - Central Alarm Monitoring System Dept. (CAMS project)
•Barwa Al Baraha - Labor village project.

SharePoint Consultant at Mannai Corporation
  • Qatar - Doha
  • February 2014 to January 2016

SharePoint 2007, 2010 and 2013 administration (including backup, security management, Web content management, user account management, applications support).
•Providing technical support face-to-face, and remotely.
•Performs technology needs analysis.

More clarifications:
•Design and build new sites and sub-sites.
•Customize existing sites.
•Implement and customize web-parts.
•Manage new site requests from teams within the organization.
•Work with project teams to gather requirements for sites and tools, and recommend and implement solutions.
•Troubleshoot, track incidents/problems, work with users for resolution, and create support documentation.
•Provide training to end users.

Small Support Projects:
•SharePoint administration for the Intranet Portal of The Supreme Committee for Delivery & Legacy “Qatar 2022” (SC).
•SharePoint deployment for the Intranet Portal & Website of Qatar Ports Management Co. (MWANI).
•Quality Assurance Engineer for a software deployed for Ministry of Economy and Commerce.

SharePoint Administrator at State Audit Bureau
  • Qatar - Doha
  • September 2014 to October 2015

•SharePoint 2013 administration (including backup, security management, Web content management, user account management, applications support).
•Supporting the server.
•Providing first-level technical support.
•Providing technical support face-to-face, and remotely.
•Performs technology needs analysis.
More clarifications:
•Design and build new sites and sub-sites.
•Customize existing sites.
•Work with project teams to gather requirements for sites and tools, and recommend and implement solutions.
•Troubleshoot, track incidents/problems, work with users for resolution, and create support documentation.
•Provide technical support to site owners and end-users.
•Provide training to end-users.
•Maintain and administer the SharePoint environment.
•Support the configuration, security and the permissions structure, operation, and maintenance of the MOSS 2013 environment.

SHAREPOINT & EPM ADMINISTRATOR at MEEZA
  • Qatar - Doha
  • June 2011 to February 2014

o The Supreme Council of Family Affairs (SCFA) project.
o SharePoint 2007 & 2010 and EPM 2007 administration (including backup, security management, Web content management, user account management, applications support).
o Supporting the server.
o Providing first-level technical support.
o Providing technical support face-to-face, and remotely.
o Performs technology needs analysis.

More clarifications:
o Design and build new sites and sub-sites.
o Customize existing sites.
o Manage new site requests from teams within the organization.

o Work with project teams to gather requirements for sites and tools, and recommend and implement solutions.
o Troubleshoot, track incidents/problems, work with users for resolution, and create support documentation.
o Provide technical support to site owners and end-users.
o Provide training to end users.
o Maintain and administer the SharePoint environment.
o Support the configuration, security and the permissions structure, operation, and maintenance of the MOSS 2010 environment.

IT TECHNICAL SUPPORT ENGINEER at MANNAI CORPORATION
  • Qatar - Doha
  • January 2011 to January 2013

o Responsible for diagnosing & resolving hardware, software & end-user problems.
o Providing first-level technical support.
o Providing technical support face-to-face, and remotely.
o Designed and develops of IT Systems and services that meet business requirements.
o Configuring and managing backup & restore procedures.
o In‐depth knowledge of Microsoft Windows client operating systems, XP, Vista / Windows7 & Microsoft Office up to Office 2010.
o Troubleshooting, administration and support of Windows 2003 Server, Windows 2008 Server and MS Exchange 2007.
o Troubleshoot the network services (printing, email, service, and internet access).
o Troubleshooting Active Directory service
o Troubleshooting windows services
o Mobile device support (Blackberry, iPhone and iPad).
o Migrating Users Using Client migration tool for windows client cross-forest migration.
o Work in co‐ordination with other departments of the Branches at the different stages of analysis, design, maintenance, and implementation.
o Use of Ticket Tracking Tools (Microsoft CRM).
o Install and support company software to external clients with maximum client satisfaction.
o Support end users in all IT related issues (software, hardware, network, OS, applications).
o Actively log and maintain IT task on helpdesk system.
o Maintain, and troubleshoot IT Systems (MS Active Directory, DHCP, DNS, MS Exchange).

Computer System Engineer at OAO GROUP
  • Egypt - Suez
  • May 2009 to May 2010

o Built Domain for 50 PCs and managing it through Active Directory giving Group policy for them, and built the network of it, and installing network printers & scanners.
o In‐depth knowledge of Microsoft Windows client operating systems, XP, Vista / Windows7 & Microsoft Office up to Office 2010.
o Configuring and managing backup & restore procedures.
o Troubleshooting, administration and support of Windows 2003 Server
o Troubleshooting windows services.
o Providing first-level technical support.
o Providing technical support face-to-face, and remotely.
More clarifications:
o Developing the infrastructure and systems to meet the companies’ needs. Working within a TCP/IP network environment.
o Install and support Software & Hardware.
o Installing Windows 2003 server.
o Installing Active Directory service.
o Configuring windows 2003 Group policy.
o Install DNS, DHCP.
o Installation &configuration Print server, FTP server.
o Demonstrated ability to support networked printers and photocopiers.
o Migrating Active Directory Using Active directory migration tool for cross-forest migration.
o Install and support company software.
o Support end users in all IT related issues (software, hardware, network, OS, applications).
o Actively log and maintain IT task on helpdesk system.
o Maintain, and troubleshoot IT Systems (MS Active Directory, DHCP, DNS, MS Exchange).

Education

Bachelor's degree, Computer Science
  • at Modern Academy for Computer Science and Management Technology
  • July 2010

• BSc. in Computer Science • Graduation Project grade: A+

Specialties & Skills

Windows Support
Windows Server
Applications Support
Web Applications
IT Project Management
Project Documentation
Risks and Issues Analysis
Project Control
Project Management
Project Monitoring
Team Leading

Languages

Arabic
Expert
English
Expert

Training and Certifications

Project Management Professional (PMP)® (Certificate)
Date Attended:
November 2022
Valid Until:
November 2025
MCSE (Training)
Training Institute:
New Horizons
Date Attended:
May 2010