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تم إلغاء حظر المستخدم بنجاح
رميا روني, Manager

رميا روني

Manager·Al Ostoura International Company

الإمارات العربية المتحدة

ماجستير, Business Administration

الخبرة العملية

مجموع سنوات الخبرة: 3 سنوات, 1 أشهر

Manager

أبريل 2014 - أبريل 2014

Al Ostoura International Company

الكويت

أبريل 2014 - أبريل 2014

is a leading Fashion Retailing company in Kuwait with
multiple outlets and sourcing branched from various countries including Europe, US, China
and India.
* Managed a team of purchase representatives, logistics and warehouse coordinators and
administrative staff. Responsible and accountable for the performance of the team in
maintaining the growth and success of the organization.
* Lead and coordinated activities that affect operational decisions and business requirements.
* Direct liaison with suppliers in a continuously changing demand environment ensuring that
the market requirements are properly understood
* Responsible for the production, procurement, and planning of daily operations.
* Lead the team to work under strict timelines and pressure achieving maximum results
* Plans, schedules, and reviews workload and manpower to make sure targets are being met
efficiently
* Manages the stock control, and checks that inventory records are accurate.
* Organizes, plans, and implements inventory activity and process control.
* Ensuring that the records are maintained in order.

مجال الشركة:
البيع بالتجزئة وبالجملة
الدور الوظيفي:
الإدارة

Operations Coordinator

يونيو 2011 - أغسطس 2011

Bell & John Logistics

يونيو 2011 - أغسطس 2011

a leading Logistics operator based in Kuwait with working links all
across the globe.
* Performing efficient communication since the job primarily involves liaising with clients,
couriers and other operational departments.
* Act as a liaison between customers and company personnel in a bid to provide personalized
services.
* Coordinate the intricate logistical details of projects to ensure on-time project delivery.
* Ascertain that all staff members are working in compliance to the company’s procedures and
protocols.
* Responsible for monitoring deliveries, ensuring customer satisfaction and maintaining
accurate logs of all transportation and goods.
* Coordinate activities with procurement managers to ensure delivery of supplies and equipment
in a time efficient manner.
* Direct inbound or outbound logistics operations, such as transportation or warehouse
activities, safety performance, or logistics quality management.
* Analyze the financial impact of proposed logistics changes, such as routing, shipping modes,
product volumes or mixes, or carriers.
* Implement specific customer requirements, such as internal reporting or customized
transportation metrics.
* Negotiate with agents or customers to improve supply chain efficiency or sustainability.
* Plan or implement improvements to internal or external logistics systems or processes.
* Resolve problems concerning transportation, logistics systems, imports or exports, or
customer issues.
* Analyze all aspects of corporate logistics to determine the most cost-effective or efficient
means of transporting products or supplies.
* Train shipping department personnel in roles or responsibilities regarding global logistics
strategies.
* Coordinate project launches, meetings and seminars by ensuring all logistics activities
managed properly.

مجال الشركة:
الاستعانة بالمصادر الخارجية للمبيعات
الدور الوظيفي:
إدارية

Customer Relationship Manager

يناير 2010 - فبراير 2011

Vision Hond

يناير 2010 - فبراير 2011

Vision Honda is a dealer showroom for Honda vehicles in India
* Training staff to deliver a high standard of customer service.
* Plan the customer relation programs and projects.
* Maintain good relationship with existing customers.
* Ensure proper and satisfactory service and customer relation from all the departments.
* Manage and maintain projects and implementation.
* Insure highest standards of customer communication and services.
* Writing reports analyzing the customer service that the company provides.
* Analyzing statistics or other data to determine the level of customer service the company
is providing.
* Keeping accurate records of discussions or correspondence with customers.
* Communicating courteously with customers by telephone, email, letter and face to face.
* Follow up on every issue and ensure complete satisfaction and maximum utilization of
the product or services sold to customers.
* Handling customer complaints or any major incidents related to Company's product or
service.
4. HR & Administration Executive: Avenues for Manpower Consultants

مجال الشركة:
وكلاء السيارات
الدور الوظيفي:
خدمة العملاء ومركز الإتصال

Consultants

يونيو 2008 - ديسمبر 2009

Manpower

الإمارات العربية المتحدة

يونيو 2008 - ديسمبر 2009

Avenues for

مجال الشركة:
وكالات التوظيف
الدور الوظيفي:
تكنولوجيا المعلومات

التعليم

Institute of Management in KeralaUniversity of Keral

أكتوبر 2018

أكتوبر 2018

ماجستير، Business Administration

in

Institute of Management in KeralaUniversity of Keral

أكتوبر 2018

أكتوبر 2018

ماجستير، Business Administration

in

St.Joseph CollegeMahatma Gandhi UniversityBoard of Higher SecondaryDe Paul

أكتوبر 2018

أكتوبر 2018

بكالوريوس، BBM

الإمارات العربية المتحدة

of Public Examinations, Kerala Projects Undertaken * Project in HR on the topic “Quality of Work Life” at Malayala Manorama Daily, the highest circulating regional new paper in India * An Organization Study conducted at Hantex

Skills

Administration
Expert
Administration
Expert
Banking
Expert
Banking
Expert
Retail
Expert
Retail
Expert
Human Relations
Expert
Human Relations
Expert
Logistics
Expert
Logistics
Expert
CUSTOMER RELATIONS
Expert
CUSTOMER RELATIONS
Expert
DATABASE ADMINISTRATION
Expert
DATABASE ADMINISTRATION
Expert
LOGISTICS
Expert
LOGISTICS
Expert
PROCUREMENT
Expert
PROCUREMENT
Expert
RECRUITING
Expert
RECRUITING
Expert
SCHEDULING
Expert
SCHEDULING
Expert
ADMINISTRATION
Beginner
ADMINISTRATION
Beginner
CUSTOMER SATISFACTION
Beginner
CUSTOMER SATISFACTION
Beginner
CUSTOMER SERVICE
Beginner
CUSTOMER SERVICE
Beginner
DELIVERY
Beginner
DELIVERY
Beginner
Administration
Expert
Administration
Expert
Banking
Expert
Banking
Expert
Retail
Expert
Retail
Expert
Human Relations
Expert
Human Relations
Expert
Logistics
Expert
Logistics
Expert

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اللغات

الانجليزية
متمرّس
الهندية
متمرّس