IT-Coordinator
Modern Freight Company
Total years of experience :15 years, 4 Months
Support rendered is in Dubai, Qatar, Sharjah, Abudhabi and Local Offices is also included;Responsibility is as an Network Administrator.Maintain and administer computer networks and related computing environments including computer hardware, systems software, applications software, and all configurations.Perform data backups and disaster recovery operations.Configure and Administer Microsoft Exchange Server 2007 and creates users according to company policy and setup security compiling with Active Directory methods.Manages Branch offices using MPLS network and also forms report based on network usage of bandwidth and network optimization tools.Implemented Proxy server and maintains the DHCP and MAC security using SQUID proxy and also blocks websites which is against the need of the company policy.Manage and administer AVAYA system and IP Phones including Doha Office.Diagnose, troubleshoot, and resolve hardware, software, or other network and system problems, and replace defective components when necessary.Plan, coordinate, and implement network security measures to protect data, software, and hardware.Configure and administer to provide technical support for voice services and equipment, such as private branch exchange, voice mail system, and telecom system (AVAYA).Maintain an inventory of parts for emergency repairs and reserves.Recommend changes to improve systems and network configurations, and determine hardware or software requirements related to such changes.Coordinate with vendors and with company personnel to facilitate purchases.Perform routine network startup and shutdown procedures, and maintain control records.Identify the causes of networking problems, using diagnostic testing software and equipment.
Support rendered is in Dubai and Local Offices is also included; Responsibility is as an IT CoordinatorInstallation, Configuration and Administration of Windows 2003/2000 File and Print Servers.Installation, Configuration and Administration of DNS Server and DHCP Server.Installation, Configuration and Administration of Sonic wall Devices.Installation, Configuration and Administration of RRAS and VPN.Installation, Configuration and Administration of Terminal Services and Remote Desktops.Installing and configuring tools for event monitoring, capacity planning, performance monitoring.Installation, Configuration and Administration of ERP and other Software.Installation, Configuration and Administration of Email and Website.Structural planning of the requirements needed for IT resource.Support for the ERP implementation and development. Administering and auditing Security of Systems and Network Resources.Fault diagnosis and rectification, Documentation of each and every task performed.Managing Data Backups and Restores.Printers, Faxes and Phones Management.
• 2003-2006 B.Sc. in Computer Science, Calicut University.
• 2001-2003 Plus Two in Science (Computer Science), Govt. of Kerala.