Property manager
Asteco Property Management LLC
Total years of experience :22 years, 9 Months
• Project lead in takeover of new instructions, discharge of Asteco policies and standards, change management with clients and contractors whereas ensuring that the company’s reputation as a high quality service provider is maintained and enhanced. Upon project is handed over, managing relationships and related administration tasks. Currently managing two prime buildings The Rolex and Capricorn Towers on Shaikh Sayed Street.
• Analysis and control of budgets and costs even as driving revenues up by making correct recommendations to clients, preparation and invoicing of service charge, maintaining the cash float and counseling clients relative to legal, financing, purchasing, or selling matters of properties.
• Managing day-to-day operations of the branch office and portfolio such as; liaison between government entities and relevant parties, renegotiating contracts with tenants/vendors, invoicing/collection of rent and service charge, imposing penalties, increasing income for landlords and ourselves whilst processing payment release and regular financial reporting to higher management and clients.
• Floating tenders, appointment and release of contractors/service providers/ personnel and monitoring contracts for compliance and cost controls. Overlooking and assessing fit-out works and building improvement projects. Auditing the performance of contractors and ensuring the assets and facilities are maintained in a timely manner.
• Issuance and implementation of price schedule, tenancy manuals, fit-out guides whilst dealing with problem analysis, crisis management, dispute resolution and legal matters.
• Management of sales and administrative affairs.
• Recruitment of all Team members.
• Creating policies for transactions with customers, evaluating current services and dispute resolution.
• Training Property consultants and administration team on service standards, policies, procedures and products.
• Preparing and review monthly reports for management and the landlords
•Understand and engage with key markets, clients, industry sectors and identify potential business development opportunities. Direct business development initiatives to achieve financial results according to strategy and plans.
•Define, set and impose property management and leasing strategies as well as enterprise growth opportunities in line with strategy and within correct levels of authority.
•Generate new business; explore potential markets and develop business relationships. Maintain the high occupancy rate by leasing all the vacant units on time with all advertising resources
• Practice and utilize management theories together with latest technology, market information and business know how to gain momentum in assigned services.
• Perform leasing & property management activities effectively to strengthen and maintain business volume and gradually speed up business growth.
• Set up plans and strategies to develop new business opportunities and ensure business growth.
• Competencies in aggressive leasing and property management, results-oriented client relations, business development and customer service. Provide strategic and systematic approach on leasing and property management.
•Maintain knowledge of all maintenance issues in the building in coordination with facility management team.
• Manage responsibilities related to effective business planning, implementation, supervision and considering corrective actions to stay ahead of competitive markets.
• Negotiate business dealings with local clientele besides strengthening client support, service as well as business operations while developing contacts with key accounts.
• Understand the prevailing market trends and issues; analyze its impact towards the business in long run and further devise strategies to counter any possible business threat.
• Successfully enhanced and maintained the occupancy rate above 97% in the buildings under my portfolio.
• Accomplished trainings in various phases of the business in property management and leasing at Al Naboodah Real Estate Investment LLC.
• Represented and lead the company as a key person in all the CSR activities organised in the region at Al Naboodah Real Estate Investment LLC.
• Supervising six property coordinators and guide them in leasing and property management
• Training all the new recruits in property management and leasing
• Preparing weekly and monthly reports for the higher management
• Preparing feasibility report for new projects
• Managing residential and commercial building under the allocated portfolio
• Serve as main point of contact with clients for several projects carried out by the company; assist them with all their queries and utilize all possible communication tools such as e-mail, fax, phone and web chat including personnel meetings
• Handling the entire Leasing procedures, contract renewals and collection of rental cheques.
• Preparing condition report and inventory reports while check in and checkout of tenants.
• Finding new tenants, preparation and verification of all the documents required for new leases and lease renewals
• Preparation of break lease documents and refund calculations for the tenants
• Co-ordination of general maintenance and complaints with the tenants, in-house facility management team and sub-contractors
• Responsible for all the annual maintenance contracts such as Fire & Safety, Elevators, Gate barriers, Central Gas, Swimming pool, Gym equipment’s etc.
• Conducting periodic inspections to check the cleanliness, general maintenance and presentation of the buildings
• Supervising all the watchmen, handling the purchase of all cleaning materials and consumables for the buildings and maintaining the stock.
• Verifying documents required for any alterations or interior fit outs in the commercial and residential properties in association with our engineers
• Preparing outstanding payments list on a weekly basis for the senior management
• Registration of rental cases at Dubai Municipality Rent Committee for outstanding rents and payments after discussing it with in-house legal department
• Dealing with all the Government organizations for the lease renewals of units
• Correspondence with tenants and the sister concerns within the group
• Handling the purchase of cleaning materials required for the building
• Managed recruitment of junior staffs for the buildings and office
• Making snag list of newly constructed buildings and new properties to purchase
• Well versed in web based property management software Master Key & Ejari
• Heading all the CSR activities within the company and represents real estate in the Al Naboodah Group CSR committee
Abdulla Kamber Real Estate LLC, Deira, Dubai. February 2002 - September 2005
Position: Executive Secretary / Office Administrator
Abdulla Kamber Real Estate is the head office of the reputed group Abdulla Haji Kamber Awazi. The group is very well into Real Estate, Advertising, Construction, Interior Decorations and Consultancy business.
• Verifying all the documents, which has to be signed by the directors.
• Managing director's office and answering calls on behalf the directors in their absence.
• Handling whole office and correspondence with clients and the sister concerns.
• Complete the entire leasing procedures of new leases and contract renewals of all the properties
• Passing on all the maintenance requests from the tenants to in-house maintenance team.
• Maintaining the daily accounts of Real estate, following all the Bank works, up keeping list of all the Postdated cheques
• Preparation of payroll and petty cash statements
• Documentation of all the group companies Trade license, Labour, Emigration cards and the entire staffs visa renewals & coordinating all P R Os in the group.
• Making travel arrangements and bookings for all the directors and staffs.
Rewarded for best sales team manager in the year 1999 and 2001 by Razzmatazz Ventures
Flied with Air Atlanta on behalf of Air India as Cabin Crew (Language translator) on their Hajj flights from Cochin and back
Other Areas of Involvement
Served a Voluntary organization called Sea Cadet Corps for 11 years under Indian Naval Ship Venduruthy and was in the rank of sub lieutenant while leaving.
Bachelor of Commerce from Mahatma Gandhi University, India in 2001