Reshma Shinith

•Coordinating with the Clients and Suppliers equally.

•Improving processes, forms and procedures to maximize team efficiency

•Relaying campaign and pricing information to the sales team and providing quotations, samples and product literature to customers on request

•Assisting the sales team in maintaining their existing user base, developing new business and new clients, managing and updating client records where appropriate

•Assisting with client enquiries in order to facilitate the face-to-face selling time for the sales force

•Providing analytical reports and tender contract reports as necessary

•Completing and Submitting the Tenders and Bids on or before the dead line provided by the management and client.

•Assisting in payment follow-up with the accounts team if necessary.

•Issuing and entering Invoices in Focus Software.

•Calling New & Existing clients for business, thereby assisting in marketing section as well.

•As a Purchase supervisor, coordinate with the suppliers on a regular basis to be up to date with the current market situation
and the fluctuation in rates.

•Negotiating with the suppliers with regards to the rates and the payment terms.

•Effective management of the Vendor and Client Database, there by updating on a regular basis.

•Taking incoming telephone calls, dealing with such calls promptly in a professional manner, and re-directing appropriate calls to other individuals or departments within and outside the establishment.
•Taking appointments for product demo.

•Entering visitors details into the visitors log book.

•General administrative duties including photocopying, invoicing, collecting cash and other forms of payments from customers if necessary, filing, booking and organizing board and or meeting rooms, ordering stationery, dispatching and accepting mails and couriers services .