Senior Manager
Transguard Group
مجموع سنوات الخبرة :15 years, 0 أشهر
chievements:
Spearheaded the implementation of Employee Self Service Portal (2019-2020).
Managed the procurement and implementation of Employee Leave Management System (2019)
In-house subject matter expert for clients in areas such as benefits, compensation, training, recruiting, workforce planning, conflict management and performance management.
Collaborated and provided insights on several projects to aid continuous improvement and implement improvement programs (E.g., changes to working practices, organization changes and business “excellence” or lean programs).
Lean Sigma and Prince 2 trained.
Managed payroll for 2500 employees across locations.
Key Responsibilities:
Managing a team of 12 and business of AED 350 million annually, contract renewals for 30 plus key accounts and negotiations with client.
Planning and executing volume on-boarding and off-boarding ( 100 to 300 employees over 3 months).
Handled key accounts such as Pontoon, AXA, Pfizer, Baker Hughes and Samsung.
Responsible for the development and implementation of appropriate human resource management policies and practices including recruitment, training and development and performance management.
Serving as part of the Senior Management Team to improve operational systems, processes and policies to support management reporting, business processes and organizational planning.
Leading the operations team and oversee its functions, resources and outputs including business and financial management, human resource management, information management and communications technology.
Mentoring the team and contributing towards their continuous professional development as well as overall excellence.
Directing all HR management activities for contingent staff including recruitment and selection policy/practices, discipline, grievance, mentoring, salaries and contracts, training and development, talent management, succession planning and driving performance appraisals.
Assisting and counseling clients through challenging performance management situations, driving employee relations, interviewing and selection and performance management.
Managed a portfolio comprising of 15 key accounts, a team of 5 Account Executives and a P & L of AED 100 million.
Built and developed intimate relationships across key accounts through constant monitoring of solutions to grow and support the business.
Planned and implemented overall strategy involving major accounts within the product range and created avenues for development of potential key accounts.
Maintained direct contact with clients, negotiated terms of sales, coordinated logistics and economics of supply and resolved service issues if any.
Evolved strategies, aims and objectives, set territory specific targets across different product lines and worked on methods to achieve the same in a cost-effective manner.
Delivered sales and account growth, serviced all aspects of the sales plan across designated key accounts and business prospects.
Key Responsibilities:
Managed the payroll of 500 employees.
Oversaw the on-boarding and off-loading for every client, managed employee documentation and attended HR disciplinary actions
Duties and Responsibilities:
HR:
Sourcing and interviewing candidates for the Business and Service Team as and when required, from various channels such as job portals, referrals, social networking sites etc.
Point of contact for the team, assisting them on their requirements, queries, complaints with regards to HR.
Managing documentation for Visa Processing & Contract Management of short-listed candidates.
Coordinating all joining formalities for the new recruits
Coordinate Induction of the new employees to make them aware of the organization policies, procedures, facilitating their interaction with different functional heads of the different departments.
Maintain business standards and processes, performing a wide range of administrative tasks with due regard to confidentiality and safeguarding.
Admin:
To undertake high level complex business support processes including complex or sensitive reports and correspondence.
Monitoring and reconciling large budgets, producing complex Sales and Marketing reports and statements as requested by the business.
Directly implement, supervise and coordinate the activities planned for the Business Development Team.
To provide advice and guidance to the team, clients, business partners and others on business processes and operational service issues.
Co-ordinate with Credit Control Department to ensure customers do not exceed their credit Limits.
Supporting the in-house marketing and design team by coordinating and collating content
Assisting with the production of artwork, sourcing images, print buying and checking copy
Monitoring strategies, preparing performance research reports of post promotion and making suggestions to contingency programs for remedial variations
Administration and initiation of special projects assigned.
Handling recruitment, Interview applicants about their experience, education and skills, Contact references and perform background checks Inform applicants about job details such as benefits and conditions.
Coordinating all joining formalities for the new recruits
Maintain attendance and leave records for the Business Development team.
Preparing monthly, weekly and daily sales reports.
Preparing proposals, agreements, sales reports, and presentations.
Monitoring the trends and evaluating the performance assessed against monthly sales goals.
Supervise implementation of sales strategy.
Liaising with Accounts, Logistics, and Ministry of Health as and when required.
Gather market intelligence, prepare business reports, contracts, documentation
Timely follow up with the team and clients for submission of invoices and collection of payments.
Duties and Responsibilities:
• Monitor attendance, Payroll & overtime accordingly prepare staff monthly payroll & generate summary report for accounting entry.
• Managing the recruitment process beginning with filling up Recruitment Requisition Form, getting approval from Department Heads & Board members, advertising the opening, screening candidates, checking references etc.
• Arranging trainings for the new joiners as well as existing staff as per requirement
• Assist management in laying new policies and procedures.
• Prepare and modify documents including correspondence, reports, drafts, memos and emails
• Handling exit interview as well as processing the final settlement (gratuity) as per labor laws.
• Schedule and coordinate meetings, appointments and travel arrangements for Managers
• Maintaining business/customer contact database, corporate files and business plans
• Coordinating workflow and maintaining a productive work environment
Recruitment Consultant - (Soundlines Recruitment LLC, June 2006 -January 2007)
Responsibilities:
o Using sales, business development, marketing techniques and networking in order to attract business from client companies. Advertising vacancies appropriately by drafting and placing adverts in a wide range of media (e.g., newspapers, websites, and magazines)
o Receiving and reviewing applications, managing interviews and short-listing candidates.
o Requesting references and checking the suitability of applicants before submitting their details to the employer.
o Briefing the candidate about the responsibilities, salary and benefits of the job in question.
o Preparing CV's and correspondence to forward to clients in respect of suitable applicants.
KNOWLEDGE, SKILLS and ABILITIES
o Good oral and written communication skills.
o Detail oriented with an ability to organize and prioritize.
o Tact, discretion, and good judgment skills.
o Good office skills in addition to broad knowledge of the sales and marketing industry
o Excellent MS Office skills.
o Ability to network and multitask.
MBA in HR and Marketing from the Indian Institute of Planning and Management -Mumbai (India) -2005 -Grade I
Bachelors of Commerce - ML Dahanukar College (Mumbai, India) -2003