Reshmi Rateesh, Senior Manager

Reshmi Rateesh

Senior Manager

Transguard Group

البلد
الإمارات العربية المتحدة - دبي
التعليم
ماجستير, HR and Marketing
الخبرات
15 years, 0 أشهر

مشاركة سيرتي الذاتية

حظر المستخدم


الخبرة العملية

مجموع سنوات الخبرة :15 years, 0 أشهر

Senior Manager في Transguard Group
  • الإمارات العربية المتحدة - دبي
  • أشغل هذه الوظيفة منذ أبريل 2018

chievements:
 Spearheaded the implementation of Employee Self Service Portal (2019-2020).
 Managed the procurement and implementation of Employee Leave Management System (2019)
 In-house subject matter expert for clients in areas such as benefits, compensation, training, recruiting, workforce planning, conflict management and performance management.
 Collaborated and provided insights on several projects to aid continuous improvement and implement improvement programs (E.g., changes to working practices, organization changes and business “excellence” or lean programs).
 Lean Sigma and Prince 2 trained.
 Managed payroll for 2500 employees across locations.

Key Responsibilities:
 Managing a team of 12 and business of AED 350 million annually, contract renewals for 30 plus key accounts and negotiations with client.
 Planning and executing volume on-boarding and off-boarding ( 100 to 300 employees over 3 months).
 Handled key accounts such as Pontoon, AXA, Pfizer, Baker Hughes and Samsung.
 Responsible for the development and implementation of appropriate human resource management policies and practices including recruitment, training and development and performance management.
 Serving as part of the Senior Management Team to improve operational systems, processes and policies to support management reporting, business processes and organizational planning.
 Leading the operations team and oversee its functions, resources and outputs including business and financial management, human resource management, information management and communications technology.
 Mentoring the team and contributing towards their continuous professional development as well as overall excellence.
 Directing all HR management activities for contingent staff including recruitment and selection policy/practices, discipline, grievance, mentoring, salaries and contracts, training and development, talent management, succession planning and driving performance appraisals.
 Assisting and counseling clients through challenging performance management situations, driving employee relations, interviewing and selection and performance management.

Account Manager في Transguard Group
  • الإمارات العربية المتحدة - دبي
  • يناير 2016 إلى أبريل 2018

 Managed a portfolio comprising of 15 key accounts, a team of 5 Account Executives and a P & L of AED 100 million.
 Built and developed intimate relationships across key accounts through constant monitoring of solutions to grow and support the business.
 Planned and implemented overall strategy involving major accounts within the product range and created avenues for development of potential key accounts.
 Maintained direct contact with clients, negotiated terms of sales, coordinated logistics and economics of supply and resolved service issues if any.
 Evolved strategies, aims and objectives, set territory specific targets across different product lines and worked on methods to achieve the same in a cost-effective manner.
 Delivered sales and account growth, serviced all aspects of the sales plan across designated key accounts and business prospects.

Business Support Services Manager في Transguard Group
  • الإمارات العربية المتحدة - دبي
  • سبتمبر 2014 إلى يناير 2016

Key Responsibilities:
 Managed the payroll of 500 employees.
 Oversaw the on-boarding and off-loading for every client, managed employee documentation and attended HR disciplinary actions

HR and Admin-Sales and Marketing Dept. في Gulf Healthcare International
  • الإمارات العربية المتحدة - دبي
  • أبريل 2011 إلى أبريل 2013

Duties and Responsibilities:
HR:
 Sourcing and interviewing candidates for the Business and Service Team as and when required, from various channels such as job portals, referrals, social networking sites etc.
 Point of contact for the team, assisting them on their requirements, queries, complaints with regards to HR.
 Managing documentation for Visa Processing & Contract Management of short-listed candidates.
 Coordinating all joining formalities for the new recruits
 Coordinate Induction of the new employees to make them aware of the organization policies, procedures, facilitating their interaction with different functional heads of the different departments.
 Maintain business standards and processes, performing a wide range of administrative tasks with due regard to confidentiality and safeguarding.
Admin:
 To undertake high level complex business support processes including complex or sensitive reports and correspondence.
 Monitoring and reconciling large budgets, producing complex Sales and Marketing reports and statements as requested by the business.
 Directly implement, supervise and coordinate the activities planned for the Business Development Team.
 To provide advice and guidance to the team, clients, business partners and others on business processes and operational service issues.
 Co-ordinate with Credit Control Department to ensure customers do not exceed their credit Limits.
 Supporting the in-house marketing and design team by coordinating and collating content
 Assisting with the production of artwork, sourcing images, print buying and checking copy
 Monitoring strategies, preparing performance research reports of post promotion and making suggestions to contingency programs for remedial variations
 Administration and initiation of special projects assigned.

Sales Administrator (GCC & Middle East) في SRL International LLC
  • الإمارات العربية المتحدة - دبي
  • أغسطس 2009 إلى يوليو 2010

 Handling recruitment, Interview applicants about their experience, education and skills, Contact references and perform background checks Inform applicants about job details such as benefits and conditions.
 Coordinating all joining formalities for the new recruits
 Maintain attendance and leave records for the Business Development team.
 Preparing monthly, weekly and daily sales reports.
 Preparing proposals, agreements, sales reports, and presentations.
 Monitoring the trends and evaluating the performance assessed against monthly sales goals.
 Supervise implementation of sales strategy.
 Liaising with Accounts, Logistics, and Ministry of Health as and when required.
 Gather market intelligence, prepare business reports, contracts, documentation
 Timely follow up with the team and clients for submission of invoices and collection of payments.

Admin/HR Executive في Airolink Contracting LLC
  • الإمارات العربية المتحدة - دبي
  • يناير 2008 إلى يونيو 2009

Duties and Responsibilities:
• Monitor attendance, Payroll & overtime accordingly prepare staff monthly payroll & generate summary report for accounting entry.
• Managing the recruitment process beginning with filling up Recruitment Requisition Form, getting approval from Department Heads & Board members, advertising the opening, screening candidates, checking references etc.
• Arranging trainings for the new joiners as well as existing staff as per requirement
• Assist management in laying new policies and procedures.
• Prepare and modify documents including correspondence, reports, drafts, memos and emails
• Handling exit interview as well as processing the final settlement (gratuity) as per labor laws.
• Schedule and coordinate meetings, appointments and travel arrangements for Managers
• Maintaining business/customer contact database, corporate files and business plans
• Coordinating workflow and maintaining a productive work environment

Recruitment Consultant في Soundlines Recruitment LLC
  • الإمارات العربية المتحدة - دبي
  • يونيو 2006 إلى يناير 2007

Recruitment Consultant - (Soundlines Recruitment LLC, June 2006 -January 2007)

Responsibilities:
o Using sales, business development, marketing techniques and networking in order to attract business from client companies. Advertising vacancies appropriately by drafting and placing adverts in a wide range of media (e.g., newspapers, websites, and magazines)
o Receiving and reviewing applications, managing interviews and short-listing candidates.
o Requesting references and checking the suitability of applicants before submitting their details to the employer.
o Briefing the candidate about the responsibilities, salary and benefits of the job in question.
o Preparing CV's and correspondence to forward to clients in respect of suitable applicants.

KNOWLEDGE, SKILLS and ABILITIES
o Good oral and written communication skills.
o Detail oriented with an ability to organize and prioritize.
o Tact, discretion, and good judgment skills.
o Good office skills in addition to broad knowledge of the sales and marketing industry
o Excellent MS Office skills.
o Ability to network and multitask.

الخلفية التعليمية

ماجستير, HR and Marketing
  • في Indian Institute of Planning and Management
  • يناير 2005

MBA in HR and Marketing from the Indian Institute of Planning and Management -Mumbai (India) -2005 -Grade I

بكالوريوس, Accounting, Commerce
  • في ML Dahanukar College
  • يناير 2003

Bachelors of Commerce - ML Dahanukar College (Mumbai, India) -2003

Specialties & Skills

People Management
Sales Support
Administration
Recruitment
Marketing Support
ACCOUNTS IN
BENEFITS
CLIENTS
COLLECTION
DOCUMENTATION
PAYROLL
RECRUITMENT
THE SALES
Ms office
Ms office

اللغات

الهندية
متمرّس
المراتي
متوسط
الانجليزية
متمرّس