RESITA PITRIA

Manage and expand strategic client portfolios to support business growth and achieve organizational objectives.
Conduct business consultations and strategic negotiations to identify customer needs and deliver value-driven solutions.
Build and maintain long-term relationships with customers and business partners to increase retention and generate new business
opportunities.
Manage the end-to-end business development process, from opportunity identification and stakeholder engagement to relationship
management and business expansion.
Analyze market trends and business opportunities to develop growth strategies and improve overall business performance.
Collaborate with internal stakeholders to ensure customer satisfaction and service excellence.
Successfully maintained and expanded strategic client portfolios.
Contributed to revenue growth through customer acquisition and relationship development initiatives.

Managed and developed a team of 15 professionals to drive business growth and operational excellence.
Designed and implemented business strategies to achieve organizational objectives and drive market expansion.
Conducted regular coaching, mentoring, and performance evaluations to improve team productivity and capability.
Monitored KPIs, business performance, and market developments to support strategic decision-making.
Strengthened relationships with customers and business partners to support sustainable growth.
Achieved an average of 143% of business growth targets through strategic planning and team development.
Improved team productivity through structured coaching and performance management programs.
Contributed to market expansion and customer base growth.

Managed customer relationships and identified opportunities for business growth.
Conducted customer needs assessments and developed customized solutions to support business objectives.
Expanded customer networks through strategic engagement, referrals, and relationship-building initiatives.
Collaborated with internal and external stakeholders to enhance customer satisfaction and retention.
Maintained long-term customer relationships to maximize business value and customer loyalty.
Consistently exceeded performance expectations and business targets.
Developed a strong customer network contributing to business growth and retention.

Supported daily operational activities and customer service functions.
Assisted business development initiatives through customer engagement and product promotion activities.
Prepared and maintained accurate transaction records and operational reports.
Ensured compliance with company procedures and customer service standards.
Supported management in monitoring customer activities and operational performance.
Contributed to customer acquisition and increased product utilization.
Maintained high accuracy in operational reporting and customer transactions.