Reuben Thomas Alexander

Dedicated deals manager working with end to end source &supply of industrial spares, equipments & components from the European Market.

• Cooperate with designers to create clean interfaces and simple, intuitive interactions and experiences.
• Develop project concepts and maintain optimal workflow.
• Work with senior developer to manage large, complex design projects for corporate clients.
• Complete detailed programming and development tasks for front end public and internal websites as well as challenging back-end server code.
• Carry out quality assurance tests to discover errors and optimize usability.

Responsible for all new projects of MSIL, TATA, HONDA
Vehicle manufacturing plants and their vendors.
Led a team of 3 service engineers to achieve maximum
client satisfaction with every project.
Drove performance of team members by creating incentives
and positive work atmosphere and administering
recognition and rewards programs.
Increased productivity by more than 60% and revenue
streams by 33% through effective change management
practices.
Met with clients, delivering presentations, and educating on
product and service features and offerings.
Closed lucrative sales deals using strong negotiation and
persuasion skills.
Addressed and resolved customer complaints and issues to
improve satisfaction.
Coached and counselled sales personnel, assisting with
individual selling efforts and helping sales representatives
reach targets.
Conducted team meetings to reinforce goals and objectives
and set clear expectations about policies and procedures.
Resolved customer issues quickly to close deals and boost
client satisfaction.
Maintained relationships with customers and found new
ones by identifying needs and offering appropriate services.
Executed Major projects for biggest automobile
manufacturers and supported them during running
production with technical expertise in Robotic SpotWelding Servo Machines.
Managed end-to-end project development (Presales, Sales
& customer Support).
Managed the spares procurement for the customers of entire
Delhi Region.
Contributed to root cause analysis to determine core reason
for failures and errors.

Supervised fabrication and testing of Gas & Petroleum
pipelines for MGL - Ext.II (Mumbai) & HPCL Terminal
(Meerut).
Assured and maintained quality of welds during fabrication
of 6" and 8" steel pipelines as per standards.
Reviewed and approved quality requirements for purchase
orders and engineering specifications to meet contract
compliance.
Organized detailed fabrication and inspection/testing
reports for MGL (India) and HPCL (India)

Worked along with plant supervisor to understand and learn
the various machining processes involved in the production
of a special purpose machine (SPM).
Created engineering documentation for manufacturing
processes, equipment specifications and change notices.
Coordinated assembly of a multi spindle drilling and
tapping SPM.
Reported variance reports for production orders.
Read and analysed blueprints and project documentation to
develop workflows and strategy.
Supervised entire production process and prepared proper
documentation for dispatch.