ريفان على حامد شلبى شلبى

• Held the responsibility of keeping record of minutes of all meetings attended by the CEO.
• Assisted in the general office work in terms of typing, filing, and follow-up on correspondences with other related entities.
• Handling HR issues in administrative affairs department.
• Maintained an updated schedule of the department's head calendar and appointments.
• Organizing overseas conference calls providing word processing and secretarial support.
• responding on a timely basis to public inquiries
• Handled all the inquiries of visitors as well as those of clients through the phone.
• Managing filing systems.
• Managed all correspondences with publishers regarding the company's publications.
• Preparing & sending technical reports to the clients.
• Recording office expenditure and managing the budget.
• Responding to customer enquiries and complaints.

• Handled all the inquiries of visitors as well as those of clients through the phone.
• Managing filing systems.
• Managed all correspondences with publishers regarding the company's publications.
• Preparing & sending technical reports to the clients.
• Recording office expenditure and managing the budget.
• Responding to customer enquiries and complaints.

• Maintaining the data shared between the departments, by filing and recording the information accordingly.
• Contacted clients and updated their detailed information on the database.
• Answering phones, and providing necessary information to the individual departmental managers and processing information
• Attending meetings and official events on behalf of the manager as and when required and preparing minutes of meeting for future reference.

• Documents financial transactions by entering account information.
• Calculated project cost & data entry.
• Prepares special financial reports by collecting, analyzing, and summarizing account information and trends.
• Contributes to team effort by accomplishing related results as needed.