Field Engineer
Globe Telecommunications
مجموع سنوات الخبرة :13 years, 2 أشهر
- A field engineer carries out research to find out the problems and develops solution for the same
- Splicing multi cable in the field and copper cable in the sight and actual computation
- Splicing of fiber optic and computation of actual loss and receive and troubleshooting
- Manage facilities at the end line of the field including main cabinet and I T/DP and mainframe
- He looks after the maintenance of the equipment and infrastructure available at the site
- He helps in the installation process of new and advanced technologies interpreting the requirements specified by the research team and understanding the employees requirements
- Tests machines that are already installed for their performance and safety
- Maintains reports of and hands them to the senior and concerned employees of the company
- He may have to undertake many other responsibilities as they come
- Installing and configuring computer hardware operating systems and applications
- Monitoring and maintaining computer systems and networks
- Talking staff or clients through a series of actions, either face-to-face or over the telephone, to help set up systems or resolve issues
- Troubleshooting system and network problems and diagnosing and solving hardware or software faults
- Replacing parts a including procedural documentation and relevant reports
- Sub netting internet protocol address
- Managing and creating VLAN for the IP addresses
- Trouble shooting Cisco routers
- Speak in a friendly way to clients and potential customers, listening to their needs and helping communicate options for them.
- Speak to customers about a product's different features, and answer any questions they might have.
- Suggest applicable and relevant upsells to help customer walk out the door with everything they need
- Meet weekly, monthly and quarterly sales quota
- Learn how products work and how to troubleshoot issues with customer
- Prepare and submit weekly sales reports to management
- Assist other team member with transaction when it necessary.
- Persistence: Not every customer is going to be a sale. Being able to bounce back if you lose a sale will be key for this job
- Prepare and deliver technical presentations explaining products or services to customers and prospective customers
- Confer with customers and engineers to assess equipment needs and to determine system requirements
- Collaborate with sales teams to understand customer requirements and provide sales support
- Secure and renew orders and arrange delivery
- Plan and modify products to meet customer needs
- Help clients solve problems with installed equipment
- Recommend improved materials or machinery to customers, showing how changes will lower costs or increase production
- Help in researching and developing new products
- Prepare and deliver technical presentations explaining products or services to customers and prospective customers
- Confer with customers and engineers to assess equipment needs and to determine system requirements
- Collaborate with sales teams to understand customer requirements and provide sales support
- Secure and renew orders and arrange delivery
- Plan and modify products to meet customer needs
- Help clients solve problems with installed equipment
- Recommend improved materials or machinery to customers, showing how changes will lower costs or increase production
- Help in researching and developing new products
Read and understand blueprints and specifications
•Monitor or observe operations to ensure that they meet production standards
•Recommend adjustments to the process or assembly
•Inspect, test, or measure materials or products being produced
•Measure products with rulers, calipers, gauges, or micrometers
•Accept or reject finished items
•Remove all products and materials that fail to meet specifications
•Discuss inspection results with those responsible for products
•Report inspection and test data
carries out research to find out the problems and develops solution for the same
•He looks after the maintenance of the equipment and infrastructure available at the site
•He helps in the installation process of new and advanced technologies interpreting the requirements specified by the research team and understanding the employees requirements
•Tests machines that are already installed for their performance and safety
•Maintains reports of and hands them to the senior and concerned employees of the company
•He may have to undertake many other responsibilities as they come