Rex Satrio Pinandito

• Lead liabilities, savings, debit-card, payment, and user-journey initiatives while balancing customer needs, operational readiness,
regulatory requirements, and delivery timelines.
• Prepare product and payment flows, BRD/FSD, functional requirements, test scenarios, implementation plans, and launch
documentation.
• Coordinate IT, Operations, UI/UX, Compliance, Legal, Risk, vendors, partners, and channel teams; lead UAT, production validation, and
release readiness.
• Monitor production issues and customer complaints, coordinate investigation and follow-up, and support continuous service
improvement.
Selected projects: Debit Card Management System; Standardized Notification; Digital Danamon Lebih Pro; B24 Upgrade.

• Managed product development for digital wealth, retail deposits, debit cards, digital treasury, and mobile-app ecosystem capabilities.
• Translated revenue and AUM objectives into customer journeys, product/payment requirements, BRD/FSD, approval documents,
forecasts, and implementation plans.
• Led vendor coordination, UAT, post-launch monitoring, production issue follow-up, and training for branch and product teams.
• Collaborated with Business, IT, UI/UX, Operations, Compliance, Legal, Risk, vendors, partners, and digital/branch channels.
Selected projects: Fund Registration; Service Request Debit Card; E-Forex; Permata Global Card; Push to Pay;
Live Deal Bonds; Standardized Transaction Notification; Permata Mobile X to Permata ME; SBN; Digital e-Meterai; E-Bancassurance.

• Owned product vision and delivery for One Wallet, bill payment/PPOB, QRIS, debit instant, interbank transfers, and ATM/internet/mobile
payment channels.
• Coordinated partner and API integrations from requirements and BRD/FSD through testing, issue resolution, technical launch, and
enhancement prioritization.
• Worked with IT, UI/UX, CX Research, Business, Compliance, Legal, Risk, and external partners to deliver payment solutions and
departmental OKRs.
Selected projects: One Wallet; Debit Instant; QRIS; Bill Payment & Partnership; Transfer Interbank; Payment Channels.

• Built and scaled e-commerce payment solutions covering payment gateway, Visa Direct, QR, and partner-platform payment initiatives.
• Defined product vision, roadmap, payment flows, partner requirements, and delivery priorities for merchant and e-commerce
ecosystems.
• Coordinated vendors, merchants, partners, business teams, and technical stakeholders to support integration, testing, launch, and
performance improvement.
• Drove B2B merchant acquisition and usage programs to increase transaction volume and revenue contribution.
• Applied product-side knowledge of CyberSource and MPGS for EMV 3DS flow review, test-scenario preparation, UAT
coordination, transaction analysis, and issue escalation.
Selected projects: Visa Direct pilot with Tokopedia; tempatniaga.id marketplace partnership; merchant payment gateway and QR
initiatives.

• Developed and tested Android/Windows mobile applications and API services for high-traffic financial-services clients.
• Gathered client requirements, prepared technical documentation and proof-of-concept demonstrations, maintained application code,
and resolved defects.
• Engineered data integration pipelines using Java, SQL, and Talend ETL; supported application and API integration testing.
Selected projects: Muamalat Mobile; Permata Mobile; ACC Yes; Go Mobile CIMB Niaga API Services.

• Developed Java-based software components and built ETL/data-integration flows using Talend Data Integration.
• Supported data mapping, system testing, defect resolution, and technical documentation for client delivery.